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08/24 Weekly Post: Shadow Boost Activation Update

  • 24 August 2020
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Is is possible to get any of these dates lowered and to get any subscription earlier?

No. Be patient.

How would I know which datacenter I’m being setup for? I’m in Minnesota, so I’m assuming that I’ll be setup in Chicago?

Hey #Team-

Brow furling, Ryan scrunches his nose and looks at his left foot. He grips the base of his black and white sneaker, and with a momentary struggle removes it. Sand furiously dumps onto the floor.

Let’s try that again.

Hey #TeamShadow,
 

Back from Shadow Island, I’m excited to welcome you to this week’s activation update!

For this week, unfortunately some users promised August 2020 for Chicago and Amsterdam will have their activation delayed to early September 2020. We’re sorry for this, and impacted users should receive an email by the end of the week with confirmation of their new delivery date. We’ll provide final details in next week’s update too.

Our team continues their work on stability for the Texas datacenter in preparation for September 2020 activations and New York is making it’s way through the backlog, all while California and Paris move along at relatively steady paces.
 

Thank you for your continued patience as you wait for your Shadow!  
 

As a reminder:
-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter
 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

 

CHICAGO:

Activations this week:

July 22nd - July 24th

If pre-order date is between July 24th - July 30th:

Activation by end of August 2020* 

If pre-order date is July 30th or later:

Activation by end of October 2020

 

*some users that pre-ordered between July 24th - July 30th will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.

 

TEXAS:

Activations this week:
All activations for August 2020 have been fulfilled! Our team is working on the datacenter’s stability, and delivery is on track for September 2020 orders.

If pre-order date is July 30th or later:

Activation by end of September 2020

 

NEW YORK:

Activations this week:

June 24th - July 2nd

If pre-order date is between July 2nd - July 22nd:

Activation by end of September 2020 (delayed from August 2020)

If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020

If pre-order date is between July 30th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020


 

SANTA CLARA:

Activations this week:

August 1st - August 8th

If pre-order date is August 8th or later:

Activation by end of September 2020

 


PARIS:
Activations this week:

May 8th - May 14th

If pre-order date is between May 14th - July 22nd:

Activation by end of October 2020 

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is between July 30th - August 20th:
Activation by end of December 2020
If pre-order date is August 20th or later:

Activation by end of February 2021

 

 

AMSTERDAM:

Activations this week:
July 11th - July 20th

If pre-order date is between July 20th to July 22nd:

Activation by end of August 2020* 

If pre-order date is between July 22nd - July 29th:

Activation by end of September 2020

If pre-order date is between July 29th - July 30th:
Activation by end of October 2020
If pre-order date is between July 30th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020

*some users that pre-ordered between July 20th - July 22nd will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.



To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58

This Is a Great Update, But i’d like to know, I got mine back in july 2020 awaiting activation. 2 months have past, and still no updates, Around how long will it take for them to activate you.

 

It Said you can still use shadow in Florida.

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Hi Ryan.

Thanks for the update, nice to see that the Paris server has picked up the pace a little, compared to last week. 

Just a heads up, last week's update is still pinned in news and announcements, would you be able to switch it over for this one? 

Cheers.

Switched! Thanks for catching that.

 

This Is a Great Update, But i’d like to know, I got mine back in july 2020 awaiting activation. 2 months have past, and still no updates, Around how long will it take for them to activate you.

 

It Said you can still use shadow in Florida.

For Florida you’ll be connecting to the New York datacenter, which pre-orders made in July 2020 for New York were delayed to a delivery by end of September 2020 generally speaking.

Then what happened to mine?? I ordered in July, and it said I was getting it in September. Now it says NOVEMBER? No one said that in the update

I am waiting for my shadow activation it said  September 2020 now it changed to November 2020 why do i have to wait that long i need it now please? 

@RyanFromShadow I am waiting too activation in servers of amsterdam it said september but how these week or next week please for a update my abo is at 23.july to ordered please i wating over 1 months and your work is excellent keep it up:)

Userlevel 1

@RyanFromShadow I am waiting too activation in servers of amsterdam it said september but how these week or next week please for a update my abo is at 23.july to ordered please i wating over 1 months and your work is excellent keep it up:)

Hey Kemusti, 

habe auf Deiner Seite gesehen, dass du Deutsch sprichst. Laut des Posts werden Vorbestellungen vom 23.07. Ende September aktiviert. Das geht alles nacheinander. Früher wird es wohl nicht..

Danke verstehe muss mich also noch gedulden:)

I got a email yesterday saying that my order was delayed untill september. I find that strange because i placed my order on july 21st. So when looking at this latest update on activation, 21st of july would still be activated in August…..
@RyanFromShadow can you confim i will be activated in august or september?

 

EDIT: Sorry didn't read the starting post correctly. Some customers that ordered between july 20th en 22th have been pushed back to early september…. :-(

I just got my shadow activated this morning at about 6:30am. I pre-ordered July 4th (today is 8/26/2020). I am in the  New York data center. Shame I could not get it this summer before college. Now I will be busy with classes.  :disappointed_relieved:  Still happy I got it none the less. Thank you activation gods. :grinning:

hello I hope they can improve and speed up the waiting time for new york the service is very good but leaves a lot to be desired for its activation time
Here I will continue with the illusion of seeing an email from the shadow team indicating that it is already active my service 😂 😔 Greetings 👍

Bit of a strange post, but I work for an ISP in the northeast of England with 3 datacenters is there any interest in installation/rack space near me. We currently have a 40gb connections in each 

Userlevel 1

Victim of your own success. Shadow seems great. First activation should be in July. Changed to August. No date now. I am afraid that I will not be activated until next year. Well I still hope, but you've lost credibility

When was your pre-order?

how do I know what data station is conducting my order when I don’t live in a state where one is readily available?

Hello, 

I'm supposed to be activated this week, but I haven't received any e-mail yet from Shadow.
And in my back-office there isn't any pending order anymore please help!?

With kind regards,

Stulla

Victim of your own success. Shadow seems great. First activation should be in July. Changed to August. No date now. I am afraid that I will not be activated until next year. Well I still hope, but you've lost credibility

When was your pre-order?

I ordered on June 4th

Victim of your own success. Shadow seems great. First activation should be in July. Changed to August. No date now. I am afraid that I will not be activated until next year. Well I still hope, but you've lost credibility

When was your pre-order?

I ordered on June 4th

then its either october or early september

 

ive been waiting since november 2019!!! still got to wait till 2021 how as it been so so long!

Userlevel 2

ive been waiting since november 2019!!! still got to wait till 2021 how as it been so so long!

I assume that is for a package other than Boost? 

@RyanFromShadow i hope my activation is to next week i am on amsterdam server pre order 23th.july :$:$:$ yeah:))))

I have been waiting since OCTOBER 2019 and still waiting.  Any contact I try to make to you guys gets no response even when raising tickets for technical issues, what the hell is going on there?  My pre-order is about to celebrate a birthday what will the gift be, a fulfilled order?!!

If pre-order date is August 20th or later:

Activation by end of December 2020

 

So umm?? I have to wait for 3 months?? I want to play games now 

Userlevel 1

I can’t wait to buy more storage and to activate my shadow infinity

@Alrasch Siehst du hat doch geklappt freue mich für dixh hoffe diese woche bin ich dran 👍😇