👋 Update 08/31:
Hey all, we ran into hiccups that unfortunately prevented us from providing the weekly update today. You can expect the update in full tomorrow, and we appreciate your patience in the meantime.
-Ryan
Hey #Team-
Brow furling, Ryan scrunches his nose and looks at his left foot. He grips the base of his black and white sneaker, and with a momentary struggle removes it. Sand furiously dumps onto the floor.
Let’s try that again.
Hey #TeamShadow,
Back from Shadow Island, I’m excited to welcome you to this week’s activation update!
For this week, unfortunately some users promised August 2020 for Chicago and Amsterdam will have their activation delayed to early September 2020. We’re sorry for this, and impacted users should receive an email by the end of the week with confirmation of their new delivery date. We’ll provide final details in next week’s update too.
Our team continues their work on stability for the Texas datacenter in preparation for September 2020 activations and New York is making it’s way through the backlog, all while California and Paris move along at relatively steady paces.
Thank you for your continued patience as you wait for your Shadow!
As a reminder:
-We activate Monday through Thursday
-Beginning at 8am local time each day for each datacenter
Below is the activation information by datacenter. You can check which datacenter you belong to here.
CHICAGO:
Activations this week:
July 22nd - July 24th
If pre-order date is between July 24th - July 30th:
Activation by end of August 2020*
If pre-order date is July 30th or later:
Activation by end of October 2020
*some users that pre-ordered between July 24th - July 30th will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.
TEXAS:
Activations this week:
All activations for August 2020 have been fulfilled! Our team is working on the datacenter’s stability, and delivery is on track for September 2020 orders.
If pre-order date is July 30th or later:
Activation by end of September 2020
NEW YORK:
Activations this week:
June 24th - July 2nd
If pre-order date is between July 2nd - July 22nd:
Activation by end of September 2020 (delayed from August 2020)
If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020
If pre-order date is between July 29th - July 30th:
Activation by end of October 2020
If pre-order date is between July 30th - August 20th:
Activation by end of November 2020
If pre-order date is August 20th or later:
Activation by end of December 2020
SANTA CLARA:
Activations this week:
August 1st - August 8th
If pre-order date is August 8th or later:
Activation by end of September 2020
PARIS:
Activations this week:
May 8th - May 14th
If pre-order date is between May 14th - July 22nd:
Activation by end of October 2020
If pre-order is between July 22nd - July 30th
Activation by end of November 2020
If pre-order date is between July 30th - August 20th:
Activation by end of December 2020
If pre-order date is August 20th or later:
Activation by end of February 2021
AMSTERDAM:
Activations this week:
July 11th - July 20th
If pre-order date is between July 20th to July 22nd:
Activation by end of August 2020*
If pre-order date is between July 22nd - July 29th:
Activation by end of September 2020
If pre-order date is between July 29th - July 30th:
Activation by end of October 2020
If pre-order date is between July 30th - August 20th:
Activation by end of November 2020
If pre-order date is August 20th or later:
Activation by end of December 2020
*some users that pre-ordered between July 20th - July 22nd will unfortunately be delayed until early September 2020 for their Shadow to be activated. Impacted users should receive an email by the end of this week.
To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58
