10/05 Weekly Post: Shadow Boost Activation Update

  • 5 October 2020
  • 56 replies
  • 13331 views

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Hey #TeamShadow,
 

Welcome to this week’s activation update!

This week’s activations are rolling along at a steady pace across all datacenters. Users purchasing Shadow starting today in the New York or Amsterdam data centers will see their activation dates as January 2021.


Thank you for your patience as you wait for your Shadow! While you wait for activation, we hope you take a moment to browse the forum to see what else the community is buzzing about. A good place to start is always with introducing yourself to #TeamShadow :)

 

As a reminder:
-We activate Monday through Thursday

-Beginning at 8am local time each day for each datacenter
 

Below is the activation information by datacenter. You can check which datacenter you belong to here

 

CHICAGO:

Activations this week:

Live - Within 24 hours

 

TEXAS:

Activations this week:
Live - Within 24 hours

 

NEW YORK:

Activations this week:

August 9th - August 19th

If pre-order date is between August 19th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020

If pre-order date is October 5th or later:

Activation by end of January 2021

 

SANTA CLARA:

Activations this week:

September 19th - October 4th

If pre-order date is October 4th or later:

Activation by end of November 2020


PARIS:
Activations this week:

June 3rd - June 7th

If pre-order date is between June 7th - July 22nd:

Activation by end of October 2020*

If pre-order is between July 22nd - July 30th
Activation by end of November 2020

If pre-order date is between July 30th - August 20th:
Activation by end of December 2020
If pre-order date is August 20th or later:

Activation by end of February 2021

If pre-order date is September 21st or later:

Activation by end of March 2021

*some users that pre-ordered between June 7th and July 22nd will, unfortunately, be delayed in activation. We will be sending more information to those impacted soon

 

AMSTERDAM:

Activations this week:
August 10th - August 19th

If pre-order date is between August 19th - August 20th:
Activation by end of November 2020

If pre-order date is August 20th or later:

Activation by end of December 2020
If pre-order date is October 5th or later:

Activation by end of January 2021
 

To learn what “Activation” means and what it takes to activate your Shadow, check out this post:
https://forum.shadow.tech/activation-account-billing-31/activation-58


56 replies

Pfff Why don’t you explain clearly what’s the issue in France.

 

If you are not able to deliver on time, don’t propose the availability of ordering in France. You might have propose some free month to show that you care a bit about your newcomers instead of sending some cold factual e-mails : we are not virtual customers.

Userlevel 1

Delayed a month. Very disappointing when i ordered in July!

 I made my shadow pre-order yesterday, and it said that it would be available in 24 hours, more than 24 have passed and still not activate.
 

I ordered my shadow 3 days ago and it said 48 hours and its been more than that and i still dont have it

Userlevel 1

What the hell is going on in Paris?  It's delay after delay, and now bumped again from this month until the end of November.  This presumably has a knock on impact on everyone else beyond that.  It's becoming quite frustrating now as my live date will be approaching the 6 month mark since I ordered...

Userlevel 1

i order in early july and was meant to be october , waiting patently BUT now told it another 6 weeks , end of november , its a joke 

 

Very frustrating isnt it. I wouldnt mind but i knew this delay was coming from a mile away so why not say something earlier? They wont grow if this carries on. 4 months is too long.

Userlevel 1

What the hell is going on in Paris?  It's delay after delay, and now bumped again from this month until the end of November.  This presumably has a knock on impact on everyone else beyond that.  It's becoming quite frustrating now as my live date will be approaching the 6 month mark since I ordered...

Oh wow. When diid you order? I thought me waiting 3 months was long.

 

Shadow, just be bloody honest. If this guys been waiting 6 months from the same datac center as me i dont have a prayer of being activated in November which is 4 months after order.

why is mine coming from paris , im  in the UK surley amsterdam is closer 

 

This.  I'm in the UK also.  There's clearly scaling problems in Paris, just switch the UK to Amsterdam which makes way more sense for latency 

Ordered on the 4th and it said 24 hours, I'm a little concerned but hopefully today is the day!

 I made my shadow pre-order yesterday, and it said that it would be available in 24 hours, more than 24 have passed and still not activate.
 

 I made my shadow pre-order yesterday, and it said that it would be available in 24 hours, more than 24 have passed and still not activate.
 

I ordered my shadow 3 days ago and it said 48 hours and its been more than that and i still dont have it

where are you ive been waiting 4 months 

 

What the hell is going on in Paris?  It's delay after delay, and now bumped again from this month until the end of November.  This presumably has a knock on impact on everyone else beyond that.  It's becoming quite frustrating now as my live date will be approaching the 6 month mark since I ordered...

Oh wow. When diid you order? I thought me waiting 3 months was long.

 

Shadow, just be bloody honest. If this guys been waiting 6 months from the same datac center as me i dont have a prayer of being activated in November which is 4 months after order.

why is mine coming from paris , im  in the UK surley amsterdam is closer 

 

pushed back to november :(

HELP! I ordered my shadow on the 17 September and im in the uk my account says it will be available in march 2021 but the paris data center says February 2021 HELP!

 

So much salt in this thread - you’d almost think there was an unprecedented surge of demand due to some kind of global pandemic or something.

But by god, you better personally ensure that MY order goes through first!

:joy:

 

Never change gamers - your impatience and self-interest truly defines you

Spoken proudly by someone on the Amsterdam data center.

Actually, my date is supposedly in November some time. We’ll see what happens.

I just realize that there’s a fucking pandemic, causing unprecedented demand on cloud resources, and disruption in shipping/distribution.

The guys are doing the best they can, and quite possibly putting themselves at risk, so *we* can play some 100fps LoL - there’s more important things in life, like life itself.

Try being in charge of cloud infrastructure at a small company, only to have to go back to the CEO and say “sorry, Microsoft is full in our region” - I literally had to do that recently, so a few gamers waiting a few more weeks is nothing.

Hi, I also realise that there’s a pandemic. My date is in February, likely March now. While I disagree with waiting six months for a product, I am waiting regardless. I realise that there is an unprecedented demand, but I feel that with proper handling and scaling it would not have gotten out of hand to this point. 

I am not asking them to work harder or stress themselves so I can play games but I don’t think transparency is too much to ask for. We need to know what’s going on and if anything is being done about it and frankly, start being treated like customers? It’s literally been dark since i’ve pre-ordered, excluding these posts. Dunno, just my two cents.

Sucks when you look at other datacenters and see how well they are performing in comparison to the Paris datacenter. Finally, I reread my message and it came across as insulting, sorry, I guess? I just don't seem to find it valid to brand people as ‘impatient’ if you are not waiting six months for activations like we impatient folk.

Ah well, look forward to this week’s update, but likely just another five (four?) days of activations in June, if trends continue. (June 7th - June 11th) If you get yours this week, have fun. Delays suck because it’s already an exceptional wait time, possibly more delayed, so it’s understandable why everyone, is, well, unhappy.

8th June, F.

Really hope mine goes through today, looking forward to seeing how it runs <3

9th July, F!!! Hopefully it doesnt get delayed too much longer. Primarily getting this to play games now that my PC is no longer supported by the game dev.

13th June!

Praying to the shadow Gods not to be delayed too long!

Just got Xbox games pass just in case  of a quicker activation lolololol:laughing:

Mine says 2021 March i probably cancel mine by then lol XD

Wow. I ordered June 26. I really want mine soon I've been waiting for 3 damn months

Hello, I made my shadow pre-order on Saturday, it said that it would be available in 48 hours, yesterday morning it appeared that it would be available in 24 hours and since I checked now, more than 24 have passed and still not activate.

Could you help me or know if tomorrow it will already be active?

so i pre order today and it says activation in November does it mean when its November or end of November??

June 26 Paris. Hope it won't be delayed... 

Can't wait, great job guys. It might actually look like I could get my shadow a bit earlier than said.

Paris activation for my pre-order date is December 2020, whereas my account says March 2021. Can I get an information on which date is more realistic? I mean, the difference is 3 months. That’s a lot of thumb twiddling…

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NVM

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