11/16 Weekly Post: Shadow Boost Activation Update

  • 16 November 2020
  • 39 replies
  • 11960 views


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39 replies

My dudes I have my shadow activated about a month before hand 

I ordered on 31. July and it said that it will be activated in November, now it will be available in March 2021. Why so long?

I'm conflicted.  The service offering, from current users, sounds wonderful.  And yes, it negates a significant outlay for a gaming PC/Laptop.  But that assumes Shadow can actually supply the services.  I only ordered this week, and I was rather surprised at an activation of May 2021; disheartened further by reading the comments of customers who's activation dates were not met.  I fail to see, with such high demand, why it takes months to fulfill, other than a lack of capital needed to invest in the hardware and scale-up infrastructure.  That makes me nervous.  Obviously, for a holding fee of £15 (and also why I'm not committing for 1yr incase the company doesn't exist by the time of my estimated activation) it's more of an interest, just to see what happens.  But in all seriousness, paying out for a gaming laptop does at least mean that I can do the very thing I'm aiming to achieve…….without waiting six months.  This is how great companies fail when an agile competitor inevitably cottons on to the market potential.  I really hope Shadow get their act together, it'd be a shame for Shadow to see the big-boys offer the same, undercut, with instant access (but great for the consumer).

Userlevel 4
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I fail to see, with such high demand, why it takes months to fulfill, other than a lack of capital needed to invest in the hardware and scale-up infrastructure.

The capital isn’t the issue. The hardware, and getting it delivered, simply isn’t available at this time. The companies responsible for making and shipping it are struggling because of covid. If you have enough capital to buy 100 of the thing but they only have 3 of the thing on the shelf, capital isn’t your issue.

Shadow isn’t going anywhere. They didn’t have activation issues before covid, and if/when everything clears up again it won’t be long before they’re back to that again. In February 2019 when I activated, it took a couple hours, but was done on the same day. Any other competitor trying to offer the same service would be in the same boat, right now, and it’s hard to see how any other company could do better.

I’m sorry for the delay in activation, but Shadow is already incentivized to activate you as soon as they can. After all, they won’t bill you for a 2nd month until you’ve had your full 1st month, first. If there was any way to control these delays better, they’d already be doing it.

Userlevel 4
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COVID19 is impacting global hardware manufacture, to the extent that a relatively small company cannot procure industry standard equipment for six months whilst blue-chip companies can?  I find that a less likely proposition than service provision throttling, based on return on investment.

I don’t work for the company so believe what you want to, the simple fact is that the hardware has been paid for and ordered and simply hasn’t been delivered yet.

Another issue is cost of electricity. I saw recently that the reason the NY datacenter is the last to get ultra/infinite is because the data center that’s being used doesn’t have enough electricity to cover it, and that situation is being worked on with a tentative ETA of Jan/Feb 2021 for resolution.

I know it feels like you can just throw money at stuff and magically fix it, but that’s not always the case. It still has to actually get done by real people working real jobs, which takes time….and if it doesn’t get done, then it doesn’t matter how much money you threw at them. It can’t happen any faster than it’s going to happen.

Sometimes in life you just have to wait.

Also, I don’t see GeForce Now changing any time soon. Their service runs on the concept of pre-installed games that you access with your own accounts, but the game is already installed. Windows licensing and dedicated hardware space for “whatever you want to do with it” and stuff like Shadow does, I don’t think is anywhere on nvidia’s radar.

So again, Shadow is not going anywhere. It’s understandable that you’d be frustrated by such a delay for activation, I would be too, but it does not indicate any kind of health in the company at all. This all goes away when covid is over, possibly with a little backlog to catch up first, but after that we’re back to normal. That’s it.

Userlevel 2
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En vrais, après 1an et demi (le jour de l’activation) l’offre “Shadow Infinite” ne devient-elle pas obsolète vis à vis du prix affiché, le premier jour pour nous appâter?


Le prix est toujours en phase avec les performances.
Au fait, c’est un forum anglais ici, Pour discuter avec la communauté FR, le mieux reste le serveur Discord Shadow France : https://discord.gg/shadowfr

Price is still in phase with the Infinite performances.
Hey. Just a quick note, this is an english forum. To interact in french, the best possible way is the french Shadow Discord server : https://discord.gg/shadowfr

So i got my first month paid already when i pre ordered it?

Userlevel 2
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So i got my first month paid already when i pre ordered it?


Yep. You prepaid your first month.

Hi

May someone help me? I have been waiting since 21 of July.
And since this morning, I see no pending orders anymore and no active shadow, nothing.

Please don't forget me, I have been loging like a thousand times watching updates T_T

(Ultra boost, paris)

Userlevel 1

Hi

May someone help me? I have been waiting since 21 of July.
And since this morning, I see no pending orders anymore and no active shadow, nothing.

Please don't forget me, I have been loging like a thousand times watching updates T_T

(Ultra boost, paris)

That means your shadow should be activated today :)

Hi

May someone help me? I have been waiting since 21 of July.
And since this morning, I see no pending orders anymore and no active shadow, nothing.

Please don't forget me, I have been loging like a thousand times watching updates T_T

(Ultra boost, paris)

That means your shadow should be activated today :)


Same here !!

Fingers crossed.

Really looking forward to using it :)

Hi

May someone help me? I have been waiting since 21 of July.
And since this morning, I see no pending orders anymore and no active shadow, nothing.

Please don't forget me, I have been loging like a thousand times watching updates T_T

(Ultra boost, paris)

Check the My Shadow tab. You should be “waiting activation". It means you'll be activated soon. In the next few days / weeks at most.

Thank you for answering.
My shadow tab displays nothing but “No shadow activated” though
I will wait these days then!

Hi

May someone help me? I have been waiting since 21 of July.
And since this morning, I see no pending orders anymore and no active shadow, nothing.

Please don't forget me, I have been loging like a thousand times watching updates T_T

(Ultra boost, paris)

Check the My Shadow tab. You should be “waiting activation". It means you'll be activated soon. In the next few days / weeks at most.

Thank you for answering.
My shadow tab displays nothing but “No shadow activated” though
I will wait these days then!

Actually, the information is within subscription & billing and not My shadow

I have just been activated on the Paris DC I bought on the 18th so fingers crossed for you guys 👌

Nice

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