F.A.Q.

FAQ - Shadow Ultra & Infinite in the U.S.

FAQ - Shadow Ultra & Infinite in the U.S.

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Hi 

I dont see a ‘Subscriptions and Billing’ tab. Just Subscriptions. Is it under ‘My Subscription’? thx! 

 

few questions:

  • i have the Shadow Legacy, did i have to upgrade to boost first?
  • since i have the Shadow Legacy, can i upgrade to infinite without boost?
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I’ve got a question regarding Storage since the FAQ sort of addressed it but didn’t feel like it fully answered it.

Since the website mentions that HDD space can be “Upgraded up to 2TB HDD”, if we already have 2TB HDD with our boost subscription (Since boost doesn’t come with any HDD) will we need to reduce our HDD subscription when we upgrade to Ultra/Infinite since both those subscriptions come with HDD or will that HDD just add onto the HDD (2.25TB HDD for Ultra and 2.75 TB HDD for Infinite).

 

Userlevel 7
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few questions:

  • When will ordering open? 
  • Will ordering be handled on a first-come-first-serve basis at a certain time like Apple releases product? 
  • Do you expect that it will sell out immediately, or is there more than enough hardware in each datacenter?

Hey @Powell, a few answers from me: 

  • The ordering will open when the new tiers are available. There will be no pre-order
  • Yes, it will be first come, first serve
  • As mentioned, we have limited quantities and expect it to sell out fast
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nice timely updates.

a few questions

  • what are the specs for these offerings ?
  • are the specs different between datacenters (USA ) ?
  • why do I see 3.5 ghz  in some of the youtubers and the add saying 4ghz ?
  • is dual monitor support coming with these offerings ?

if you can add some comments around these questions -would be great.

 

@DazME here are your answers

  • you can find the specs in our blog post here
  • No all specs are the same across all datacenters
  • Are you referring to the new tiers?
  • No, dual monitor support is not connected to this
Userlevel 3
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few questions:

  • When will ordering open? 
  • Will ordering be handled on a first-come-first-serve basis at a certain time like Apple releases product? 
  • Do you expect that it will sell out immediately, or is there more than enough hardware in each datacenter?
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nice timely updates.

a few questions

  • what are the specs for these offerings ?
  • are the specs different between datacenters (USA ) ?
  • why do I see 3.5 ghz  in some of the youtubers and the add saying 4ghz ?
  • is dual monitor support coming with these offerings ?

if you can add some comments around these questions -would be great.