On last night’s Shadow News, Luc was joined by Ness Benamran, Shadow’s Head of Operations, to discuss the delays of Shadow Ultra and Shadow Infinite.
Ness is in charge of the deployment of the data centers. He spoke in detail about what was causing the delay and the new estimated time of delivery.
For more information, refer to the Shadow Ultra & Shadow Infinite FAQ.
1) Cause of the delay
Shadow Ultra and Shadow Infinite is like a giant puzzle, where each piece needs to fit together or it will not work. Due to COVID-19, many pieces that are needed for Shadow Ultra and Shadow Infinite have been delayed.
For example, due to travel restrictions, Shadow staff can no longer meet with their suppliers in Asia and the US. Additionally, Shadow staff cannot visit their own data centers. Due to supply chain issues, there is also very limited stock available. As a smaller company, Shadow has had trouble securing stock as big tech companies like Google, Apple, Amazon often have priority.
2) Delivery date estimate
In the best case scenario, Shadow Ultra and Shadow Infinite will be delivered in the beginning of 2021. This is an estimate because it is really difficult to foresee what will happen in the next 6 months given the global crisis. Shadow staff are working day and night to try and prevent another delay.
3) Shadow Boost impacted
Also due to COVID-19, there will be a slight delay in the delivery of Shadow Boost. This delay is estimated to be about 1 or 2 months. However, this delay is not at all connected to the Shadow Ultra and Shadow Infinite delays.
1) What about additional storage?
Additional storage is a similar situation to Shadow Ultra and Shadow Infinite. We therefore cannot make a time estimate on when it will be available.
2) What makes Shadow Boost easier to activate than Ultra & Infinite?
Shadow Ultra and Shadow Infinite are very new technology. Every piece needs to fit precisely in order for it to work, and we don’t have any backups if something were to go wrong, because it is so new. We have been working on Shadow Boost for a while now, so if something fails, we have more backup options to keep it running.
It is important to remember that this is a fresh delay. Shadow staff cannot report all the information right away, because there are a lot of moving parts. However, when more precise information becomes available you’ll be the first to know.
For more information please check out our FAQ for the Shadow Ultra and Shadow Infinite delay.