[Weekly Post] Latest Shadow Boost Activation Information



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I ordered June 1st meaning I’ll be getting my shadow during June? (I’m in the Santa Clara data center)

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Hello shadow forum community (my first post here.) I ordered may 2nd out of NY. Was hoping to see an activation email today. Now it's end of business Thursday so I have to wait until next week? Thanks for any help, I know you guys are slammed with demand.

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And here I am still waiting on my March 12th pre-order for Chicago

This sounds incorrect based on our current information. Please contact our support heroes if you have not been activated yet. https://account.shadow.tech/

Yeah, contacted support regarding it about 4 weeks ago and still nothing

       My pre-order was May 5, what date do I have activation?

The one that is available in your personal account: https://account.shadow.tech/order-tracking

this is the only information

Well that means you will be activated sometime in June

Anyone know why Paris DC is so far behind the rest? Is it just the busiest and therefore the lowest stock? 

Because this is where the queue is the longest! We have tens of thousands of people waiting to access their Shadow in this region vs a bit less in the others

Shame about the activation for long-term members, but wait we will. :sleeping:

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    My pre-order was May 5, what date do I have activation?

The one that is available in your personal account: https://account.shadow.tech/order-tracking

this is the only information

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i ordered on may 5th and still waiting

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Anyone know why Paris DC is so far behind the rest? Is it just the busiest and therefore the lowest stock? 

hey just really confuse. so i checked and seen my subscription starts today, june.09.2020. but from this posting it says i wont be able to actual run or use the shadow service tell june 25.2020. or even later...so my concern is why am i wasting all that time just to be able to use my subscription for a week or so. should my subscription start the day im activated?

Hello, This is a common problem with our current system.
You get the information that your subscriptions start when your Shadow gets very close to being ready. Within the week basically.
We know it is not user friendly at all and are working on a better system that will only display a change once you can actually access your Shadow. So as to avoid confusion.

And rest assured, your billing cycle will only start when you actually get access to your Shadow.

 

hey thanks for the quick response. i kinda figured something like this was going on but wasn't for sure. i can honestly say im at ease now knowing that. cant wait to start playing hopefully this week!!!  eeepppp!!!

Good afternoon, I pre-ordered Shadow Boost on May 11. How much longer do you think it'll be?
Yours sincerely

At least a year or two if I keep answering all these specific requests one by one? :)
Can’t tell you if I do not know your Region.
Basically you will be activated before the date displayed in your personal account. Not much more to say than that!

Good afternoon, I pre-ordered Shadow Boost on May 11. How much longer do you think it'll be?
Yours sincerely

  My pre-order was May 5, what date do I have activation?

The one that is available in your personal account: https://account.shadow.tech/order-tracking

im may second ny why havent i been activated if may 3rd has

May 3rd should be by the end of this week

Looks like I moved to activation this week with my order moving to subscription.  Looks like my  subscription will be based off 6/9  effective date, is that true or when I actually get access (hopefully this week) it will get changed?  

Billing cycle will starts once you can actually access your amazing shadow boost.

When will it be activated if you order it today on AMSTERDAM

Hey there,
https://shop.shadow.tech/dede/pre-order
:) 

Currently shows August 2020. I thought this was pretty straightforward.
So you will get your Shadow between now and august 2020

hey just really confuse. so i checked and seen my subscription starts today, june.09.2020. but from this posting it says i wont be able to actual run or use the shadow service tell june 25.2020. or even later...so my concern is why am i wasting all that time just to be able to use my subscription for a week or so. should my subscription start the day im activated?

Hello, This is a common problem with our current system.
You get the information that your subscriptions start when your Shadow gets very close to being ready. Within the week basically.
We know it is not user friendly at all and are working on a better system that will only display a change once you can actually access your Shadow. So as to avoid confusion.

And rest assured, your billing cycle will only start when you actually get access to your Shadow.

Very good with this information, what means: “ Pre-orders are on track to be delivered late summer ”?

Hello Lincoln, It means that you will get access to your Shadow before late summer. We are not late on their preparation.

Very good with this information, what means: “ Pre-orders are on track to be delivered late summer ”?

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And here I am still waiting on my March 12th pre-order for Chicago

This sounds incorrect based on our current information. Please contact our support heroes if you have not been activated yet. https://account.shadow.tech/

hey just really confuse. so i checked and seen my subscription starts today, june.09.2020. but from this posting it says i wont be able to actual run or use the shadow service tell june 25.2020. or even later...so my concern is why am i wasting all that time just to be able to use my subscription for a week or so. should my subscription start the day im activated?

Userlevel 3
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Yay now there is another step that isnt an auto complete in the discord.

When will it be activated if you order it today on AMSTERDAM

Looks like I moved to activation this week with my order moving to subscription.  Looks like my  subscription will be based off 6/9  effective date, is that true or when I actually get access (hopefully this week) it will get changed?  

im may second ny why havent i been activated if may 3rd has