[Weekly Post] Latest Shadow Boost Activation Information


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Edit: Please visit us at our new home, https://shdw.me/activation_updates, for the latest on Shadow Boost Activation. If you should have been activated based on the timelines below, please contact support via the account page.


Hey #TeamShadow,

For those of you who’ve pre-ordered Shadow and are still waiting, know one important thing:
We haven’t forgotten you!

We love your enthusiasm to get your hands on Shadow, and wish we could deliver them faster than you can ask for them! To give better visibility as you wait for your Shadow, we’ll be sharing detailed information about Shadow Boost activations here on the forum, updated each week.

Times given are estimations, not exact science (yet). These posts will have the latest information, and if plans change we will do our best to communicate the changes urgently to you. And so you know, the team aims to activate ahead of schedule whenever possible!

Below is the activation information by datacenter. You can check which datacenter you belong to
here.

CHICAGO:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd 

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has April 29th pre-order date

 

DALLAS:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd 

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has April 28th pre-order date

 

NEW YORK:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has May 3rd pre-order date

 

SANTA CLARA:

If order date is before May 26th:
Originally delayed to next week. Processing this week!

If order date is between May 26th-June 1st:

Activation by June 25th

If order date is June 1st or later:

Activations starting June

End of Week target:
Latest activation has May 29th pre-order date


AMSTERDAM:

Pre-orders are on track to be delivered late summer
End of Week target:
Latest activation has May 3rd pre-order date

 

PARIS:
Pre-orders are on track to be delivered late summer
End of Week target:
Latest activation has March 30th pre-order date


If you’ve seen all that and still want more details about the activation process, worry not. Learn more about and what it takes to get your Shadow up and running with this article


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78 replies

Hey, I preordered May 8th and still haven’t been activated. I emailed the support heroes and they said that i will be activated very soon.

 

Before speaking to the hero, I could view my order page and subscription page, now I can’t? It comes up with an error. Additionally, when logging in on the shadow software, it no longer says “Your shadow is being activated” and now says “Invalid email/password”

 

I’m rather concerned as to when mine will be activated? I’m in California 

Hey, I preordered May 8th and still haven’t been activated. I emailed the support heroes and they said that i will be activated very soon.

 

Before speaking to the hero, I could view my order page and subscription page, now I can’t? It comes up with an error. Additionally, when logging in on the shadow software, it no longer says “Your shadow is being activated” and now says “Invalid email/password”

 

I’m rather concerned as to when mine will be activated? I’m in California 

And this is what I now get once logging into my online account. 

Ordered May 5th (California), according to this forum thread I should already have been activated. What’s the point of this thread if it’s not going to have accurate information? :p