[Weekly Post] Latest Shadow Boost Activation Information


  • Anonymous
  • 0 replies

Edit: Please visit us at our new home, https://shdw.me/activation_updates, for the latest on Shadow Boost Activation. If you should have been activated based on the timelines below, please contact support via the account page.


Hey #TeamShadow,

For those of you who’ve pre-ordered Shadow and are still waiting, know one important thing:
We haven’t forgotten you!

We love your enthusiasm to get your hands on Shadow, and wish we could deliver them faster than you can ask for them! To give better visibility as you wait for your Shadow, we’ll be sharing detailed information about Shadow Boost activations here on the forum, updated each week.

Times given are estimations, not exact science (yet). These posts will have the latest information, and if plans change we will do our best to communicate the changes urgently to you. And so you know, the team aims to activate ahead of schedule whenever possible!

Below is the activation information by datacenter. You can check which datacenter you belong to
here.

CHICAGO:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd 

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has April 29th pre-order date

 

DALLAS:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd 

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has April 28th pre-order date

 

NEW YORK:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has May 3rd pre-order date

 

SANTA CLARA:

If order date is before May 26th:
Originally delayed to next week. Processing this week!

If order date is between May 26th-June 1st:

Activation by June 25th

If order date is June 1st or later:

Activations starting June

End of Week target:
Latest activation has May 29th pre-order date


AMSTERDAM:

Pre-orders are on track to be delivered late summer
End of Week target:
Latest activation has May 3rd pre-order date

 

PARIS:
Pre-orders are on track to be delivered late summer
End of Week target:
Latest activation has March 30th pre-order date


If you’ve seen all that and still want more details about the activation process, worry not. Learn more about and what it takes to get your Shadow up and running with this article


This topic has been closed for comments

78 replies

Ordered May 5th (California), according to this forum thread I should already have been activated. What’s the point of this thread if it’s not going to have accurate information? :p

Hey, I preordered May 8th and still haven’t been activated. I emailed the support heroes and they said that i will be activated very soon.

 

Before speaking to the hero, I could view my order page and subscription page, now I can’t? It comes up with an error. Additionally, when logging in on the shadow software, it no longer says “Your shadow is being activated” and now says “Invalid email/password”

 

I’m rather concerned as to when mine will be activated? I’m in California 

And this is what I now get once logging into my online account. 

Hey, I preordered May 8th and still haven’t been activated. I emailed the support heroes and they said that i will be activated very soon.

 

Before speaking to the hero, I could view my order page and subscription page, now I can’t? It comes up with an error. Additionally, when logging in on the shadow software, it no longer says “Your shadow is being activated” and now says “Invalid email/password”

 

I’m rather concerned as to when mine will be activated? I’m in California 

Badge +1

INFINITE in October?

 

 

 

 

DALLAS:

If order date is before May 26th:
Activated by end of June

End of Week target:
Latest activation has April 28th pre-order date

 

 

I ordered boost apr 28. im confused as to what this “end of week target” means?

 

 

 

Hi Everyone.

I don’t get it all from this post. I ordered my Boost May 21st and I’m in the Datacenter in Amsterday. So mine is comming late Summer? ( which would be around end of August) Or can I expect it sooner? 

So since i just ordered mine boost activation Today June 14 for the Amsterdam server, I should expect it in July? or sooner? 

I pre ordered on April 7th. I'm in the Paris data centre when can I expect to be activated?

may second new york will i be getting activated soon

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  


The activations occur from Monday to Thursday. It’s likely you are activate sometime next week.

Didn’t Master Swipe just say they activate each week up until the night of Sunday to Monday? 


Ah, didn’t read the message! Great news then:D

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  


The activations occur from Monday to Thursday. It’s likely you are activate sometime next week.

Didn’t Master Swipe just say they activate each week up until the night of Sunday to Monday? 

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  


The activations occur from Monday to Thursday. It’s likely you are activate sometime next week.

Userlevel 1

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  

So my pre-order date was May 3rd and when I look at my account the pre-order switched to a subscription on June 9th but when I try to login to Shadow on my PC it says, “Your Shadow is in the process of being activated and is not yet accessible. We will send you an email as soon as it is ready.”

 

I’m assuming my activation should be completed sometime today or tomorrow? This is based on what I’ve read so far in this post.

Hi,

 

I ordered April 3rd I believe and I'm in the Paris service area.  

It states the below within my account section of the website but still no activation.  Is this normal?

Subscription: £14.99 per month

No commitment - can be stopped at any time

Starts on 10th June 2020 - end of commitment 10th July 2020


You are probably will be activated next week.

Userlevel 1

Hi,

 

I ordered April 3rd I believe and I'm in the Paris service area.  

It states the below within my account section of the website but still no activation.  Is this normal?

Subscription: £14.99 per month

No commitment - can be stopped at any time

Starts on 10th June 2020 - end of commitment 10th July 2020

im may second ny why havent i been activated if may 3rd has

May 3rd should be by the end of this week

Umm I’m may second and it’s the end of week with no activation 

Badge

Hello shadow forum community (my first post here.) I ordered may 2nd out of NY. Was hoping to see an activation email today. Now it's end of business Thursday so I have to wait until next week? Thanks for any help, I know you guys are slammed with demand.

hey. we activate each week up until the night of Sunday to monday.

basically some extra spots are being opened during the weekend so we catch up on those at this time. you will probably be part of them.

Hey MasterSwipe,

.    Thanks for the info. I was under the impression that activations were only Monday through Thursday. That's great news. I can't wait! Cheers 

 

Im in santa clara but nothing yet?

 

 

that is not normal. reach out to CS please.

 

 

Thanks,  Just create a ticket?   Can you pass it along? : )

Userlevel 5
Badge +4

Im in santa clara but nothing yet?

 

 

that is not normal. reach out to CS please.

Userlevel 5
Badge +4

it had been 3 days stuck with june 9 sub i order april 28 still nothing 

this week up until Sunday night

 

Userlevel 5
Badge +4

Hello shadow forum community (my first post here.) I ordered may 2nd out of NY. Was hoping to see an activation email today. Now it's end of business Thursday so I have to wait until next week? Thanks for any help, I know you guys are slammed with demand.

hey. we activate each week up until the night of Sunday to monday.

basically some extra spots are being opened during the weekend so we catch up on those at this time. you will probably be part of them.

 

it had been 3 days stuck with june 9 sub i order april 28 still nothing 

Im in santa clara but nothing yet?

 

 

Badge

I use the Chicago data center.  I’ve refrained from switching my account to Boost solely because I want to switch to Infinite as soon as possible.  I’m a strategy gamer and am willing to experience significant latency.  May I pretty please use one of the EU data centers for Infinite if I promise not to complain about latency?