[Weekly Post] Latest Shadow Boost Activation Information


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Edit: Please visit us at our new home, https://shdw.me/activation_updates, for the latest on Shadow Boost Activation. If you should have been activated based on the timelines below, please contact support via the account page.


Hey #TeamShadow,

For those of you who’ve pre-ordered Shadow and are still waiting, know one important thing:
We haven’t forgotten you!

We love your enthusiasm to get your hands on Shadow, and wish we could deliver them faster than you can ask for them! To give better visibility as you wait for your Shadow, we’ll be sharing detailed information about Shadow Boost activations here on the forum, updated each week.

Times given are estimations, not exact science (yet). These posts will have the latest information, and if plans change we will do our best to communicate the changes urgently to you. And so you know, the team aims to activate ahead of schedule whenever possible!

Below is the activation information by datacenter. You can check which datacenter you belong to
here.

CHICAGO:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd 

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has April 29th pre-order date

 

DALLAS:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd 

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has April 28th pre-order date

 

NEW YORK:

If order date is before May 26th:
Activated by end of June

If order date is between May 26th-June 1st:

Activation by July 23rd

If order date is June 1st or later:

Activations starting July

End of Week target:
Latest activation has May 3rd pre-order date

 

SANTA CLARA:

If order date is before May 26th:
Originally delayed to next week. Processing this week!

If order date is between May 26th-June 1st:

Activation by June 25th

If order date is June 1st or later:

Activations starting June

End of Week target:
Latest activation has May 29th pre-order date


AMSTERDAM:

Pre-orders are on track to be delivered late summer
End of Week target:
Latest activation has May 3rd pre-order date

 

PARIS:
Pre-orders are on track to be delivered late summer
End of Week target:
Latest activation has March 30th pre-order date


If you’ve seen all that and still want more details about the activation process, worry not. Learn more about and what it takes to get your Shadow up and running with this article


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78 replies

Userlevel 2
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And how about people who pre-ordered Oct 2019 Shadow Infinite and still have not got it?

Userlevel 1

The Latest activation information is a very nice addition. Thank you!

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And how about people who pre-ordered Oct 2019 Shadow Infinite and still have not got it?

I was about to ask the same thing. ^^

Userlevel 7
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And how about people who pre-ordered Oct 2019 Shadow Infinite and still have not got it?

As we’ve said in the past, EU pre-orders are on track to be delivered late summer. If we have any news, you will be the first to know!

Userlevel 2
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All well and good but can we have some updates on existing customers who ordered the new tiers in the EU October 2019?

Userlevel 1

@LucFromShadow fair assumption that ‘end of summer’ means August, considering French summer months are June - August?

Userlevel 5
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thanks Ryan :)

Userlevel 1
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Is this only for the boost tier activations?

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My pre-order was May 5, what date do I have activation?
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Thanks for the info! Under Santa Clara what does it mean if its processing this week?

Ope never mind I just got activated!

Userlevel 3
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Yay now there is another step that isnt an auto complete in the discord.

Userlevel 5
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hey just really confuse. so i checked and seen my subscription starts today, june.09.2020. but from this posting it says i wont be able to actual run or use the shadow service tell june 25.2020. or even later...so my concern is why am i wasting all that time just to be able to use my subscription for a week or so. should my subscription start the day im activated?

Hello, This is a common problem with our current system.
You get the information that your subscriptions start when your Shadow gets very close to being ready. Within the week basically.
We know it is not user friendly at all and are working on a better system that will only display a change once you can actually access your Shadow. So as to avoid confusion.

And rest assured, your billing cycle will only start when you actually get access to your Shadow.

Userlevel 5
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Looks like I moved to activation this week with my order moving to subscription.  Looks like my  subscription will be based off 6/9  effective date, is that true or when I actually get access (hopefully this week) it will get changed?  

Billing cycle will starts once you can actually access your amazing shadow boost.

Userlevel 5
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       My pre-order was May 5, what date do I have activation?

The one that is available in your personal account: https://account.shadow.tech/order-tracking

this is the only information

Well that means you will be activated sometime in June

im may second ny why havent i been activated if may 3rd has

May 3rd should be by the end of this week

Umm I’m may second and it’s the end of week with no activation 

Userlevel 1

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  


The activations occur from Monday to Thursday. It’s likely you are activate sometime next week.

I'm hoping mine is ready for tomorrow.  I've booked the week off work as I haven't had any time off this year and needed the break to just relax.  My wife is working from home so using my gaming PC.  Would be great to be able to use my underpowered laptop for some gaming.

Anyway, it is what it is.  I'll wait.  


The activations occur from Monday to Thursday. It’s likely you are activate sometime next week.

Didn’t Master Swipe just say they activate each week up until the night of Sunday to Monday? 


Ah, didn’t read the message! Great news then:D

Ordered May 5th (California), according to this forum thread I should already have been activated. What’s the point of this thread if it’s not going to have accurate information? :p

Userlevel 6
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Thanks Ryan!

Userlevel 4
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thanks Ryan :)

Should probably thank you too :)

Userlevel 7
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All well and good but can we have some updates on existing customers who ordered the new tiers in the EU October 2019?

Sure! The latest update is that we're on track to deliver the EU pre-orders late summer. If we have any news to share, we will do so as a matter of priority. 

hi my sub is gone say it started june 9 when i go try log in it still not let me in i order april 28

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@Greta from Shadow Hi Greta, do you have any (new) information on when extra storage might become available for existing Amsterdam customers?

Userlevel 1
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I’m in the UK and ordered on 11/4 , how do I know which data centre I will be in? Is it Paris or Amsterdam?