Replies posted by Prism
have raised ticket, sent logs, issue ongoing with no updates Yeah it's dire mate. I've tried everything they've asked even had another email saying wait 2 more hours for factory reset.....it's now been 7 and no change. I’ve asked but no answer- why can’t they just roll back the update? Or come up with a hot fix for now? Shadow used to be more helpful... Yeah I'm at a loss this is getting on for a week now. I think they are missing the point that it does not recognise my monitor AT ALL in Nvidia control panel even though it's working just fine. They keep thinking it's just a resolution issue between phone app and pc app. Keep telling me to start one app on one device then set monitor to other blah blah. Tell them nothing works and get same bs telling me to start safe mode blah blah blah. Honestly
I feel a bit better knowing im not the only one with the problem, hoping it’s something from the update and not from my monitor or resolution Is this issue ongoing for you? (it is for me) Heya, yeah its still ongoing and honestly it's annoying because if i pay 30$ monthly for a pc service i atleast expect to get a better resolution than 1080p..
Login to the community
Social LoginLogin with OpenIdConnect
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.