I have the same issue and I believe the “Blade (Nvidia HD Audio Device) is the culprit. I use another application to stream from my shadow, which uses its own audio encoder (Virtual Desktop) and the audio is flawless. Switching back reintroduces the issue.
From shadow support “Using Shadow with Virtual Desktop uses a different audio encoder/decoder that may be less susceptible than the Shadow apps to connection issues.”
Another oddity - I think the issue is the Blade (Nvidia Hd Audio Device). I use shadow to stream VR games to my Oculus Quest using the Virtual Desktop application. I noticed that VD uses its own audio device (not Blade) and the audio was flawless. Switching back to the Blade device introduces stuttering audio/ crackling.
Thanks for the tips. It looks like my traffic is routing down near San Jose, CA, and back to Chicago. I’ve tested a few different days and different times and it seems to take similar routes each time. Interestingly I factory reset my shadow the other day and the time zone on the computer was set to that time as well (not central time). Do you think things might improve if I had my shadow in a datacenter closer to San Jose (assuming spectrum won’t change things)?
This is a great idea - its great to be here!
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