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Topics started by TeamShadow

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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #26 [07/01/2022]Changelog

Hey #TeamShadow,  While our updates to the apps are lighter this week, the team has been working hard to ensure the launch of storage was as smooth as possible. Here are all the changelogs for this week 👇   Shadow OfficialinVM ComponentsFixes and Improvements: Fixed the automatic shutdown banner that did not disappear despite a user action. Fixed several situations where starting the stream did not work (L:104 error, U:103, etc.). Improved the fix for audio problems. Large resolutions are now functional again on macOS. Fixed minor and internal bugs. New Shadow logos? We've been sprinkling them around.   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow

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5 days ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #25 [06/24/2022]Changelog

 Hey #TeamShadow, Each week, we polish up the Shadow app. This new update for this week contains bug fixes and enhancements for both the Official and the Beta app. Here are all the changelogs for this week 👇   Shadow OfficialinVM ComponentsFixes and Improvements: Fix the long boot issue  Desktop - Launcher v4.31.10Updates: Shadow Renderer v4.0.9 Shadow Overlay v1.15.4 Fixes and Improvements: Better fix for error R300 on Windows Fixed the end-of-session feedback that sometimes did not work   Shadow BetaAndroid - Launcher v3.10.2Fixes and Improvements: Minor bug fixes   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow account page. Additionally, we also have a

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12 days ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #23 [06/10/2022]Changelog

Hey #TeamShadow,  Each week, we polish up the Shadow app. This new update for this week contains bug fixes and enhancements for both the Official and the Beta app.  Here are all the changelogs for this week 👇   Shadow OfficialDesktop - Launcher v4.31.9Updates: Shadow Overlay v1.15.4 Shadow Renderer v4.0.5 New Features: A new theme for your beautiful Launcher integrating the new Shadow design. Added the choice of bandwidth ratio to the local add-on screen feature. This will allow you to improve the quality on one screen rather than the other. Improved the display when detecting a new microphone which, according to feedback, was too intrusive. Added a modal that warns you which library is missing on Linux to make Shadow work properly. Fixes and Improvements: Better responsiveness of the Launcher on macOS. Fixed a bug that was blocking Shadow when changing resolution. Better handling of additional screens and keyboard/mouse inputs on Linux. Various minor bug and crash fixes

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26 days ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #22 [06/03/2022]Changelog

Hey #TeamShadow,  This week, our Dev Team has released various fixes and performance improvements to our Official and Beta components. Here are all the changelogs for this week 👇   Shadow OfficialinVM ComponentsFixes and Improvements: Fixes for B2B users   Shadow BetainVM ComponentsFixes and Improvements: Fixed the automatic shutdown pop up message that did not disappear even with direct input from User Fixed several situations where starting the stream did not work (L:104 error, U:103, etc.) Improved the fix for audio problems Large resolutions are now functional again on macOS Fixed minor and internal bugs New Shadow logos? We've been sprinkling them around.   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the we

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29 days ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #21 [05/27/2022]Changelog

Hey #TeamShadow,  Our Dev Team has been hard at work, just for you, to improve your Shadow experience. This week, we squashed some bugs and made some improvements for the Shadow Official tvOS app and the Beta desktop launcher.    Here are all the changelogs for this week 👇   Shadow OfficialtvOS - Launcher v3.9.9Fixes and Improvements: No more prompt to switch to Beta   Shadow BetaDesktop - Launcher v4.31.8Updates: Shadow Overlay v1.15.4 Shadow Renderer v4.0.5 New Features: A new theme featuring the new Shadow rebranding Added the choice to change the bandwidth radio when using the local extra screen feature This will allow you to improve the quality on one screen versus the other Improved the display message when detecting a new microphone Fixes and Improvements: Better responsiveness of the Launcher on macOS Fixed a bug that was blocking Shadow when changing resolutions Better handling of additional screens and keyboard/mouse inputs on Linux Various minor bug and cras

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1 month ago
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TeamShadow
published in News & Announcements

SHADOW Announces New ‘Power Upgrade’, Live this FallNews

The cloud-specialist also announces deployment in new territories, including Canada and Austria Paris, FRANCE - May 18, 2022 - Today, at the first-ever Shadow Spotlight keynote, cloud-computing specialist SHADOW detailed its strategic vision for the coming years and delivered on promises made to its community. Now a global cloud-computing company chaired by Octave Klaba, OVHcloud founder, SHADOW positions itself as the definitive cloud platform for gamers and creatives with this re-launch. Shadow’s Power Upgrade, the best of our cloud computing technology, available to everyone on any connected device SHADOW's original product launched in 2016 offering the aim of allowing all individuals to enjoy the power of a high-end PC within the cloud. The revamped Shadow subscription service features an updated plan: while the starting price remains $29,99 per month, we now offer a brand-new Power Upgrade, available for an additional $14,99. This new upgrade will help realize SHADOW's plan to int

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1 month ago
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TeamShadow
published in News & Announcements

SHADOW Announces Its Cloud Storage Solution: Shadow DriveNews

The future of cloud-based storage solutions is here, fully secured and accessible anywhere, built with European partner Nextcloud Paris, FRANCE - May 18, 2022 - Today, at the first-ever Shadow Spotlight, SHADOW detailed its strategic vision for the coming years and delivered on promises made to its community. Now a global cloud computing company chaired by Octave Klaba, OVHcloud founder, SHADOW is moving forward with the announcement of its new cloud storage solution. Shadow Drive, the online-storage solution by SHADOW, available this fall SHADOW’s vision and ambitions go beyond pure cloud-computing. Today we are introducing Shadow Drive, a secured and affordable online-storage solution built in partnership with Nextcloud, the world-leading open-source file-sharing platform. Shadow Drive will allow users to store their data while keeping it accessible from anywhere. Data will be available via web, desktop and mobile apps which will be unveiled soon. Shadow Drive is fully secured throug

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1 month ago
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TeamShadow
published in News & Announcements

SHADOW announces Shadow Business Solutions: the best of cloud-computing, now tailored for professionalsNews

 SHADOW brings its cloud-based expertise to professionals and companies, through offers designed for their specific needs. Paris, FRANCE - May 18, 2022 - Today, at the first-ever Shadow Spotlight keynote, cloud-computing specialist SHADOW detailed its strategic vision for the coming years. Now a global cloud-computing company chaired by Octave Klaba, OVHcloud founder, SHADOW positions itself as the definitive cloud platform for gamers, creatives as well as professionals and businesses, with this re-launch. SHADOW already offers its expertise to professionals and companies, and announced today Shadow Business Solutions to better serve their specific needs. Shadow Business Solutions is composed of an innovative range of services dedicated to organizations and individuals seeking innovative and flexible professional cloud-based services. Shadow Business Solutions will allow you to create, manage, and access a range of professional Shadow cloud computing units, starting from a single high-

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1 month ago
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TeamShadow
published in News & Announcements

SHADOW Announces Strategic Vision - Becoming the Definitive Cloud-Computing Platform for Gamers, Creators, and BusinessesNews

Cloud Specialist Announces Long-Awaited Power Upgrade, a New Storage Product, Shadow Drive, and B2B Offerings: Shadow Business Solutions Paris, FRANCE - May 18, 2022 - Today, at the first-ever Shadow Spotlight keynote, cloud-computing specialist SHADOW detailed its strategic vision for the coming years and delivered on promises made to its community.  Now a global cloud-computing company chaired by Octave Klaba, OVHcloud founder, SHADOW is moving forward with a new cloud storage solution. With this re-launch, SHADOW positions itself as the definitive cloud platform for gamers, creatives, and businesses. Shadow’s Power Upgrade, the best of our cloud-computing technology, available to everyone to play, create, and work on any connected device SHADOW's original product launched in 2016 offering the aim of allowing all individuals to enjoy the power of a high-end PC within the cloud. The revamped Shadow subscription service features an updated plan: while the starting price remains $29,99

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1 month ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #19 [05/12/2022]Changelog

Hey #TeamShadow,  This week, our Dev Team has released various improvements and performance improvements to our Official app as well as the iOS Beta app. Here are all the changelogs for this week 👇   Shadow OfficialinVM ComponentsUpdates: Shadow Streamer v4.1.15 Fixes and Improvements: Fixed the "no audio" bug   Shadow BetaiOS - Launcher v3.9.9New Features: The referral code is now available on iOS/tvOS when one of your sessions has gone smoothly Shadow is smoother when you rotate your screen Added Display Safe Mode   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow account page. Additionally, we also have a Known Issues Page for the Official version of Shad

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1 month ago
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TeamShadow

Everyone has a Shadow Story to tell

In any startup, you never know what’s ahead of you -- otherwise where would the fun be! But at Shadow, with such a strong community, one thing always remains certain: we have a bright future! Lately, you overwhelmed us with heartwarming messages and amazing stories. While reading them, we realized one more time that Shadow is truly a beautiful project. Because it helped you realize your dreams, because it supported your projects, because it gave you access to tools you otherwise wouldn’t have been able to. You showing us that we’re on the right path definitely helps us keep our spirits up! Thank you!Here are a few stories, picked mainly from Reddit and Twitter. « In all seriousness, I'm a dad of 2 school aged boys and you guys made me look like a hero. There's four of us at home and we can't afford a gaming pc for all of us. When shadow came along I was able to get us some chromebooks that worked perfect with shadow.We couldn't believe how well it worked, I didn't expect too much becau

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1 month ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #18 [05/06/2022]Changelog

Hey #TeamShadow,  Our Dev Team has been hard at work, just for you, to improve your Shadow streaming experience. This week, we squashed some bugs and made some improvements for the Shadow Official tvOS app. Here are all the changelogs for this week 👇   Shadow OfficialtvOS - Launcher v3.9.7 Updates: Shadow Renderer v3.16.10 New Features: The referral code is now available on tvOS when one of your sessions has gone smoothly Added Display Safe Mode Fixes and Improvements: Fixed various minor bugs   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow account page. Additionally, we also have a Known Issues Page for the Official version of Shadow. We will continue to u

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2 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #17 [04/29/2022]Changelog

Hey #TeamShadow,  Each week, we polish up the Shadow app. This new update for this week contains bug fixes and enhancements for both the Official and the Beta app.  Here are all the changelogs for this week    Shadow OfficialBoxes - Launcher v4.30.6Updates: Shadow Renderer v3.16.10 New Features: Changed High-Quality Audio mode from PCM to FLAC Added "Automatic stream start" settings. Fixes and Improvements: Corrected a bug on the local screen where an additional screen appears Fixed a bug related to the automatic management of resolutions   Shadow BetainVM ComponentsUpdates: Shadow Streamer v4.1.12 Fixes and Improvements: Internal fixes Fixed the "no audio" bug   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week b

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2 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #16 [04/22/2022]Changelog

Hey #TeamShadow,  Our Dev Team is always working on ways to improve the Shadow experience for all. This week’s update includes minor bug fixes and improvements for the Shadow Official app and the Beta Boxes launcher. Here are all the changelogs for this week    Shadow OfficialinVM ComponentsFixes and Improvements: Internal fixes   Shadow BetaBoxes - Launcher v4.30.6Updates: Shadow Renderer v3.16.10 New Features: Changed High-Quality Audio mode from PCM to FLAC Added "Automatic stream start" settings. Fixes and Improvements: Corrected a bug on the local screen where an additional screen appears Fixed a bug related to the automatic management of resolutions   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submit

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2 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #15 [04/15/2022]Changelog

Hey #TeamShadow,  Our Dev Team has been hard at work, just for you, to improve your Shadow experience. This week, we squashed some bugs and made some improvements to the Shadow Official components.    Here are all the changelogs for this week 👇   Shadow OfficialinVM ComponentsUpdates: Shadow Streamer v4.1.10 New Features: We changed the rules of the "Keep my Shadow’s graphics drivers updated" option. We no longer downgrade the drivers anymore, if you decide to upgrade to a higher version. Please keep in mind, there’s a possibility that the driver you have installed is yet to be compatible with Shadow. This change will allow you to change environments more quickly. Fixes and Improvements: Security update of our components Fixed the problem of blocked resolutions in FHD Partial fix of the black screen problem when starting Shadow Fixed minor and internal bugs   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered w

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2 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #14 [04/08/2022]Changelog

Hey #TeamShadow,  The remote screen feature is now available on the Official app for Android!  The goal is for you to be able to use another device as an additional screen, without the need to connect it to the main display. Simply launch your Shadow using the same account on both devices and you will be prompted to activate this feature. Please note, you must launch your Shadow on your additional device after starting your Shadow on the original device. Here are all the changelogs for this week 👇   Shadow OfficialDesktop - Launcher v4.30.6Updates: Shadow Renderer v3.16.10  Shadow Overlay v1.13.2  New Features: Changed High-Quality Audio mode PCM to FLAC Added Wayland support on Linux. Some system adjustments need to be made. Go to the Help-center for more information. Added support for Yubikey via USB transfer on Windows and macOS. Added "Automatic stream start" settings. Fixes and Improvements: Bugfix for the local screen of the additional screen functionality Fixed a bug

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2 months ago
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TeamShadow
published in Roadmap & release notes

New Android 3.8.2 in Official

 Android fans, Hello!For several months now, we have been working on improving our Android and AndroidTV apps.New features :New connection system that is more secure and efficientFixes :Better support for controllers Better resolution management Better fluidity on high definition Better cursor management Better keyboard handling More compatibilities And many other fixes!Enjoy your sessions on Shadow and feel free to send us your feedback !

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2 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #13 [04/01/2022]Changelog

Hey #TeamShadow,  The remote screen feature is now available on the Official app for Android!  The goal is for you to be able to use another device as an additional screen, without the need to connect it to the main display. Simply launch your Shadow using the same account on both devices and you will be prompted to activate this feature. Please note, you must launch your Shadow on your additional device after starting your Shadow on the original device. Here are all the changelogs for this week 👇   Shadow OfficialAndroid - Launcher v3.9.6New Features: Remote screen feature   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow account page. Additionally, we also ha

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3 months ago
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TeamShadow

Shadow: Operation Reboot

What is Operation Reboot ?Some of our users will be migrated to OVH datacenters. To encourage them to reboot their Shadow in this process, we’re offering more than $23,000 in prizes. When Blade became Shadow, we made a few announcements. One of them was to put in place ways to guarantee you a better service experience. In order to achieve that, we must finalize our new industrial implementations. As a result, we will be migrating a number of users to new hosting centers. In this context, the continuity of the service may not be able to guarantee the transfer of the data of all our basic customers. Rest assured that we have considered all the possibilities to avoid this and wish a limited impact on the reset requirements for some. This also means that Shadow accounts currently hosted on previous datacenters will have to be migrated to the new ones. Ok, but who is affected by this? What does it mean? And, oh, wait? There are €23,000 in prizes to win? How come?  Just read this article to

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3 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #12 [03/25/2022]Changelog

Hey #TeamShadow,  We update our apps regularly so we can make Shadow better for you. Here are all the changelogs for this week    Shadow OfficialVR - Launcher v3.9.2 Fixes and Improvements: Fixed a bug that blocked the VM at startup    Shadow BetaDesktop - Launcher v4.30.6Updates: Shadow Renderer v3.16.9 Shadow Overlay v1.13.1 New Features: Changed High-Quality Audio mode PCM to FLAC Added Wayland support on Linux. Some system adjustments need to be made. Please refer to our Help-center for more information. Added support for Yubikey via USB transfer on Windows and macOS Added "Automatic stream start" settings Fixes and Improvements: Bugfix for the local screen of the additional screen functionality Fixed a bug related to the automatic management of resolutions Fixed a bug related to the transfer of USB devices (macOS and Windows). The drivers will need to be updated. Fixed a problem with the cursor on macOS Fixed a crash related to version 11.0 under macM1 (version 11.

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3 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #11 [03/18/2022]Changelog

Hey #TeamShadow,  We update the app regularly so we can make it better for you. This week, our developers updated your Shadow on our Beta apps. Here are all the changelogs for this week    Shadow BetaComponentsFixes and Improvements: Partial fix of FHD and Black screen bugs   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow account page. Additionally, we also have a Known Issues Page for the Official version of Shadow. We will continue to update this page with any major known issues that we are currently investigating along with any workaround and fixes. Please be sure to check this page out if you notice anything out of the ordinary with your Shadow. 💡 Want to

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3 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #10 [03/11/2022]Changelog

Hey #TeamShadow,  The remote screen is now available on the Beta app for Android.  The goal is to be able to use another device as an additional screen, without the need to connect it to the main display. Simply launch your Shadow using the same account on both devices and you will be prompted to activate this feature. Note that you must launch your Shadow on your additional device after starting your Shadow on the original device. Need help with using the remote screen feature? Check out our help center article for further assistance. Here are all the changelogs for this week    Shadow OfficialAndroid - Launcher v3.9.4New Features: Remote screen feature   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting

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3 months ago
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TeamShadow
published in Roadmap & release notes

Shadow Update: Week #09 [03/04/2022]

Hey #TeamShadow,  We have decided to update our components more regularly to improve the reliability of our teams when problems may arise. Here are all the changelogs for this week    Shadow OfficialinVM componentsFixes and Improvements: Improved the automatic shutdown on controllers Improved Shadow's behavior when a network issues occur Fixed parts of the U103 error that may occur on startup Fixed several bugs and crashes Implemented some code improvements   Having trouble with your Shadow?Notice an error that you might not be too sure about? Don’t fret! We've got you covered with our Help Center! This is where you’ll find our support articles along with answers to questions you may have. Can’t find an answer? Don’t worry, you can reach our Support team any day of the week by submitting a ticket which can be found in your Shadow account page. Additionally, we also have a Known Issues Page for the Official version of Shadow. We will continue to update this page with any major

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4 months ago
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TeamShadow
published in Technical Assistance

Asking for Help - Guidelines (Must Read)Help Guidelines

In order for our mods and community to provide you with quick and quality assistance, please copy & paste the template below in your original post and provide the necessary information.Not using the template may result in having your topic removed+++ Application type (Windows/Mac/Mobile/etc.) Shadow Client Version (Official/Beta/Alpha) Local device CPU Local device GPU Datacenter location (check status.shadow.tech) Connection speed (Datacenter speed tests EU: Paris | AMS | Gravelines | Dunkirk | Frankfurt or US: CA | TX | NY) Description of issue Other: Date when problem appeared. Did you take any action(s) which could have created this problem? If so, what? Do you recall any action(s) you took after it happened? Do you use a VPN and/or antivirus? Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.

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4 months ago
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TeamShadow
published in Shadow 101

New Referral Plan

How does the new referral plan work?  We could’ve also titled this topic “how to get your Shadow for free”. Both work!  Because yes, thanks to the referral system, you can enjoy Shadow for free! Magical? Almost. Let us explain this amazing trick.  Each time you refer someone with your code, you get -1 (currency varies based on geographical location) off your bill, for life, as long as your referee stays subscribed. For example, let’s say Thomas talked about Shadow to 5 of his friends. They all stay on Shadow until for life (and so does Thomas, because who would ever even think about getting another computer?). This means Thomas will enjoy -5 (currency varies based on geographical location) off hi bills each month, during his entire life!  Makes sense? Want to enjoy this system and get your computer for free? Well you can check your account page to see your code (via the ‘Referral’ tab) and monitor your referrals!  Have more questions? You can check out our Referral, Promo, and Sponsor

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4 months ago

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