Topics started by DDavid972
Issue/Describe the bugWhen plugging an USB device (Joystick / Gamepad) on USB3.0 ports (blue ones) of the Shadow box an error occurs on Windows indicating that the device is not recognized. Applications/Devices: Shadow Box (Launcher V4.22.9 | Client V3.9.8) Steps to Reproduce:Goto to MyShadow account and reset My Shadow (Ready to play configuration) Wait for the reset to be completed Power on the Shadow Box Connect to the Shadow Once in Shadow Plug in the USB device on a USB3.0 ports of the Shadow Box After few seconds : An errror message appears on the right indicating that the last usb device connected is not recognized If you open the device manager and expend Universal Serial Bus Controllers section You see the device with a warning sign indicating : Unknown USB Device (Device Descriptor Request Failed) This was tried on the 2 USB3.0 ports => same resultThis was tried with 3 different controllers / joystick => same resultThose controllers worked previously correctly
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