I have really been enjoying my shadow for the few months I've had it, but today is day 3 of no access because it says "your shadow is unavailable at the moment ". They said it showed my shadow was stuck in reset mode and they have factory reset it twice.ike I said today is the 3rd day, I missed a tournament, missed out on things with family and I haven't had a response today :( I'm really bummed and have started comparing companies and looking for an alternative even though I really dont want to :( anyone have the same issue that may have a fix for it? Thank you :)
My Shadow is unsuable
just yesterday my shadow needed to update its usb drivers. the official version continually fails to download the requited drivers but the beta seems to download them just fine. however since yesterday, my shadow has been entirely unstable. something glitches and forces active programs to crash after 5 minutes and if i am unlucky the entire thing freezes to a black screen preventing me from doing anything. does anyone know what is wrong and maybe how to fix it? i have tried to manually uninstall the drivers via the command process but for same reason i must be doing something wrong as step 1 wont even work.
Audio for additional screen?
I want to broadcast me playing Beat Saber to my family and I use Shadow to play it. Whenever I add a remote screen through my laptop while in VR, I can hear everything in VR but the remote screen has no audio. is there a way to give the remote screen audio while also maintaining audio on my VR?
Additional storage crowdfunding
Hello, Lately I've gotten more and more frustrated by the unavailability of the additional storage for Amsterdam. I have been very patient (been waiting for over a year, and never once have I seen additional storage available. I've asked support about this, but they say that I have to be patient. The problem is, that I can simply not play certain games like Ark: Survival Evolved, because it takes up more space then I have available. I understand that shadow cannot snap their fingers and create more additional storage, but I want to post a suggestion. If this is a monetary problem, I would be willing to pay a one time fee to expand the availability of the storage, to make sure that I at least can upgrade my shadow. I understand that one guy donating doesn't make a difference, but I would be willing to pay 50 euro's if I could have at least 250 gb of extra storage (and of course the 3 euros p/m that it costs for the extra storage). I'm quite sure a lot of other guys would also be willing
entering @ etc in Shadow on a Mac
Hi.I got my Shadow yesterday and wanted to log into a game I had not played since ages, but I am failing completely in entering my email for login. I use a windows keyboard on the Mac. The Alt and AltGROn Windows it is Alt keys are Opt on the Mac.Windows with German keyboard layout: AltGr+Q: @ sign (AltGr is the right Alt button, only on German keyboards, to reach some third layer signs)Mac, exactly the same keys: Opt+Q: Close current window similar to Alt+F4 on Windows.Nevertheless: nothing works when I am in Shadow. I can type an @ neither with the Mac nor the Windows key combination, so I cannot log in. So the most imporatant question: How do I get to the special keys on my keyboard that require the right Alt button The other thing: When I am in the Shadow, I would like it to be completely Windows and all commands shall be interpreted as commands to the VM, Alt+Tab should change between windows on the VM, it actually changes between the Shadow (which runs in full frame) and anoth
My mouse sensitivity is much lower than it should be on my Shadow Ghost.
I have every possible slider cranked up as far as it can go and it absolutely does not feel like it. I am currently using USB 2.0 ports as the 3.0’s can be a bit hit or miss when it comes to working. Any help at all to fix this is appreciated.
Can y'all please intall the VR drivers on my Shadow Infinite?
Hey y’all,I am aware that Shadow VR app is in the alpha stage and upon trying it, it definitely needs a lot of work to be done. I have been a part of the VR Testing Program with Shadow and have another machine that has been assigned to me which is dedicated for VR. Instead of taking up resources on your end, why don’t y’all install the requisite drivers that would enable me to use Virtual Desktop and VR on my Infinite so that y’all can free up my other VR machine and give it to some other tester who can give you feedback as well? I constantly switch between VR and flat games and there are months I am consumed by flat games and months in VR at a time. This will help create a smoother experience for me and not come off as I am not testing/utilizing the Shadow VR computer as much. Appreciate your help!
Too good to be true! Does this really work?
Hello. Right now the only game I play all the time is Phantasy Star Online 2 on the microsoft store. I heard that NGS (pso2 new genesis) will require AVX technology which my laptop does not support :(I also learned that pso2 will get a graphics update which also requires avx so soon I won’t even be able to play my favorite game. I tried looking for a solution other than buying a new computer to no avil till I saw this website.So you’re telling me, all I have to do is install this, and I’ll be able to play NGS without any issues? Technology has advanced so much that now we can play through a server and our computer specs doesn’t matter?I instantly purchased this but now I think you guys are pulling my leg. But I’m installing it now and will try it soon. edit - “we are setting up shadow in your nearest data center”O wait, I cant try it now?
Bad Performance overall
Hello, im using shadow boost for a year now and i can tell u, , they DO NOT offer the same performance as a gtx1080 (not even close) everymonth amsterdam has server issues, the fps never stays at a stable 60 ( no matter the vid settings)they increased the price to more than double what it was, without any benefit for the customer.when support is needed they only respond with some bs that never fixes ur problems, even after wiping the cache and fine tuning the data usage settings this pc still gives the bad performance as my own pc with these specs:Gtx 1060 3gbintel i5 5500K16Gb ram Shadow went full on no mans sky with false promises.
Can't log into Steam
My desktop became available today. I installed Steam but no matter what I do, it won’t login. I’m POSITIVE I am typing the correct information as I do it on my laptop and the same information works fine. It goes through the steps to let me reset my password on the shadow desktop, but even after that it still tells me bad username/password. Anyone else have this issue? Thanks,Grim
Biomutant video resolution and mouse issues
FIXED (just had to change the resolution in game, don’t mind me, #tooexcited #slowdownandusetherightvideosettings) Hello Shadow staff and community --I picked up Biomutant and went to launch it today and had problems with both the video resolution (was inaccurate, squished screen) and the mouse (my cursor and the mouse click were not synced). These could very well be launch day issues for a new game, and entirely a problem with the game settings, but I wanted to see if other people are having similar problems and how you fixed them. Thanks!
Mac OS Cursor Lock "auto unlocks"
Hello Shadow community !Since the last 2 or 3 updates, I had a “bug”, so I need to understand if this is my problem only, or app related. When I use cmd+tab to switch from MacOS to Shadow, and sometime randomly when on shadow, the LOCK CURSOR feature “auto unlocks” itself, and the MacOS dock overlaps Shadow (not all the times). in order to fix it, I need to do one of the 2 things:alt+cmd+M twice (unlock, and lock again) on shadoworcmd+tab to go to MacOS, and click with the mouse on the shadow dock icon to return to shadow. It’s just me or someone else is having this problem?
Hello so I bought the shadowtech in May 14 and I’m still waiting and it’s my first time using Shadowtech also my friend recommended to me and she bought it on february and she said it took only for her one week to come so I just want to know when it will come because I know it won’t come all the way next year
Hello evryone,I’ve tried Shadow for the first time today and the sound was broken, intermitten as if someone quickly toogle sound on and of many time per secound. Help me plz. My OS: Distributor ID: UbuntuDescription: Ubuntu 20.04.4 LTSRelease: 20.04Codename: focal My CPU:Model: 126Model name: Intel(R) Core(TM) i5-1035G1 CPU @ 1.00GHz My sound server:pulseaudio 13.99.1 Connection speed:Download = 30MbsUpload = 30MbsLatency = 6msJitter = 2ms noVPN
Headphones with DTS Headphone X
Hi,does anyone know if games like warzone work with 7.1 headphones that use virtual surround? I want to buy a knew headset and want to know if I just need to select a stereo one, or if the virtual surrounds work. They create a surround stage from a stereo signal. So this should work over shadow, but I guess games that use this need to know if such a headset is in use? Or need to be set to 5.1 or 7.1 and the headset software translates this to a virtual surround stage? Anyone has any experience with this? Many thanks,Wouter
Shadow stopped recognizing oculas 2
So I've been playing half life 9n my oculus quest 2 with shadow and virtual desktop via steam VR for a week and today it stopped working.Seems that my oculus is not being detected by steam on the shadow pc, I can see that my laptop at home is detecting the oculus. Please help!
Steam VR lag
Hi,I have recently downloaded and installed Shadow for gaming on the Steamvr. I am currently using the oculus quest 2 as my vr headset.Once I have turned on Shadow and started up steamvr via virtual desktop app, steamvr (the home environment and the games itself) are very slow, laggy and often I can see the black borders when I turn my head. Surprisingly I dont experience this in the Shadow VR Alpha app downloaded from sidequest.My internet connection, both at home and office is really good so not sure what the cause of the lag is.Any suggestions or solutions would be greatly appreciated.Kind regards!
Beta Client Test Options
Hi guys,I am using the Shadow Beta Client and wonder what exactly the options under "Test" do? There is "Directx 11" and "Standard" under Renderer. Where exactly are the differences?The same under "Decoders" there is once "DxVA2" and once "FFMPEG". Again, where exactly are the differences?Is there an overview of the Beta Client and what exactly the settings do?Many thanks for your help and best regards
Black ops 3 map subscribing issue
Hey, anyone on shadow have bo3? if so does your game not put the subscribed maps for zombies in the map section? because i am having that error and i have no idea if it's a shadow thing.... if i subscribe to a map/mod or anything it doesn't show at all. and then i can't even reinstall new maps if the other ones do show.
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