Learn how to use and optimize your Shadow experience!
- 145 Topics
- 442 Replies
Is there an ETA on Windows 11 for Shadow?
I’m very happy with my Shadow and have fully switched over to it as my daily driver, but I’d like to update to Windows 11. I understand we can’t/shouldn’t do that right now, but Windows 11 has been out for some time now and I wanted to know if the Shadow devs at least have an idea about when we’ll be able to update to it.
Backing Up Windows System Files with System Protection
When the System Protection utility is turned on, it automatically backs up system files and stores them on the hard drive at regular intervals and just before you install software or hardware. These snapshots of the system are called restore points and include Windows system files that have changed since the last restore point was made. A restore point does not contain all user data, and you can manually create a restore point at any time. System Restore (rstrui.exe) restores the system to its condition at the time a restore point was made. If you restore the system to a previous restore point, user data on the hard drive will not be altered, but you can affect installed software and hardware, user settings and passwords, and OS configuration settings. Tip 1: Enable System Protection 1.) Open Control Panel and open the System window. In the System window, click System protection. The System Protection tab of the System Properties box appears. 2.) Make sure protection is
Using a webcam with shadow - my solution - what's yours?
I’m interested to know what setups you all have to use a webcam with Shadow?For my part I have a 50Mbit down / 8Mbit up home connection. I have a Shadow Ghost and various other devices and laptops that I can run shadow on. Using the straight USB over IP functionality of Shadow is no good as the uncompressed video feed of the webcam (in this case just a simple Logitech c270) overwhelms the upload capacity of the connection and introduces tearing in the webcam footage and lag in the rest of the experience.My solution:Local PC uses the webcam and the sets up a Skype meeting room with the webcam footage. On the Shadow I then join the Skype meeting room and use OBS to capture the window and provide a software webcam on Shadow which can then be used in any other application. I’ve successfully used this in Discord. I use the microphone functionality of Shadow separately to capture that but it could easily be captured through the Skype feed. This setup seems to use 1-2Mbit upload speed and doe
My Shadow Boost SSD drive got replaced with SATA drives. (harddrives.)
EDIT: I should have put “HDD Drives” in the thread title instead of SATA, sorry for the confusion this may cause. Greetings, I didn’t know where to bring this topic to, or if anyone had run into this issue yet, but, for long-time users of Shadow, the general idea and selling point was that our Shadow’s had a main 265gb SSD for our C drive, while additional drives would be HDD harddrives. I get there is a transition still occurring for other customers to get them all on the new Datacenters, but is the absence of the SSD drives a temporary thing? Ever since they moved me out of the old New York datacenter to the new Datacenter, I've noticed a considerable drop in load times on the main C drive, which is what lead me to looking into this. Again, is this the new norm for Shadow? Is this an accident and unintentional?
A release date for Canada?
Hello,I happily read that Shadow is coming this Fall on Canada. There’s any specific month or date I can sub and be on a Montreal data center? I’m really hype for this. Talking about Montreal, what is the point of having a DC there if Shadow is only NA available is USA? Test period before release the Canadian version? I can’t wait to sub to either Basic Shadow or an higher pack.
ShadowStreamer consumes all my RAM
As seen in the screenshot ShadowStreamer.exe somehow needs most of the available RAM on my Shadow. This happens while gaming or even while doing nothing. It raises to the maximum, then it somehow collapses and starts raising again. And so on and so on. Gaming is nearly impossible at that time. Seems to happen only in the mornings (German time).I tried different settings and restarts, but that didn’t help on the long run.What can I do?
what is the plan for hardware upgrades?
I ordered a Boost in April (Paris) and I'm aware shadow had been rolling out long before this date, my concern is that the spec for Boost packages is already dated imho, 12 GB of RAM is not enough to play most 2020 releases even at a minimum requirement. Understandably there are higher spec options but I imagine these to be for playing games with best graphics quality and 4/8k displays. When will promised upgrades be considered, because currently I would argue that a Boost PC is not a high end gaming rig, more average if anything.
Always check these things when connecting displays via HDMI.
I have had the randomest issues with shadow, but I knew they were because of my PC. Random games causing extreme glitters and artifacts to appear every other second. My desktop having a lag that made it so if I shook around a window you could get the entire stream to become insanely choppy. But internet was no issue, and at times everything would just work. I found the answer to this issue, Sometimes plugging your laptop into serveral different displays changes it's refresh rate. For instance my Acer laptop can't handle 60hz with any resolution above 2560 x 1440. So whenever I plug it into my TV, it automatically gets set to 30hz. Sometimes when you unplug it the setting will be reset back to original but when it doesn't there will be issues streaming with shadow. If your shadow is set to stream at 60hz,144hz,30hz, or whatever. And your laptop isn't setup to the same parameters you will get tearing and streaming problems like crazy.The second I realized this I started double checking
Become a Shadow pro with these tips & tricks
Ever wanted to know what our more experienced Shadowers do to get that sweet, buttery gaming experience? Look no further! Below are some of the top tips and tricks we gathered from our various community experts.So buckle up, strap in, and off we go!1. Always backup your dataSave your data on an external hard drive or a cloud storage provider. In any case, make sure that any important data you have on your Shadow is backed up on a secondary platform.2. Shut down your Shadow after useThis prevents you from experiencing any start-up issues in the future. You can think of it like running your computer 24/7. Computers need a break too!3. Plug and play USB devicesUSB mice and keyboards just need to be plugged in so you can start using them. Same with Xbox controllers! If you’re having trouble using another USB device, check out our Help Article!4. Lock your cursor if you’re playing an FPS game (for Mac, use Input monitoring). Use the mouse lock shortcut Win+Alt+M for Windows or Cmd+Alt+M on
Never know if Shadow will start
I am a new shadow subscriber. I was hoping to use this as a main PC. A week and a half into my first month I can already see this is not possible. Every time I press the start shadow button it is a gamble if it will start or not.Once it starts, it works very well for me, impressive really. I am not sure what the problem is with shadow that it decides to not start or why an hour later it starts up without any issue.There seems to be a great possibility with this service and I hope the shadow team can get the basics fixed.
New Referral Plan
How does the new referral plan work? We could’ve also titled this topic “how to get your Shadow for free”. Both work! Because yes, thanks to the referral system, you can enjoy Shadow for free! Magical? Almost. Let us explain this amazing trick. Each time you refer someone with your code, you get -1 (currency varies based on geographical location) off your bill, for life, as long as your referee stays subscribed. For example, let’s say Thomas talked about Shadow to 5 of his friends. They all stay on Shadow until for life (and so does Thomas, because who would ever even think about getting another computer?). This means Thomas will enjoy -5 (currency varies based on geographical location) off hi bills each month, during his entire life! Makes sense? Want to enjoy this system and get your computer for free? Well you can check your account page to see your code (via the ‘Referral’ tab) and monitor your referrals! Have more questions? You can check out our Referral, Promo, and Sponsor
Shadow Settings & Shadow Stats
You’re all about data, customizing and understanding your Shadow, and you’re wondering if we have anything in stock that might help you out on the topic? Good news: yes, we do. You can customize Shadow to your needs, your setup, your environment… well, too many things! And for these different topics, we have different help articles to assist you along the way: Understanding the Shadow Statistics Panel: this is where you can see the quality of your Shadow's stream from a data perspective. How to use the Quick Menu on Shadow: the Quick Menu is an interface designed for Shadow that allows you to adjust your settings and connect new devices without having to return to the launcher. How to use the settings in Shadow: we recommend looking through the settings for any changes you may need to make. Using automatic resolution and frame rate settings in Shadow: a feature we love! If you want to know all about how it works, this is the place to be. Using the NVIDIA control panel in S
How to Read Your Shadow Stat Panels
What is the Shadow Stat Panel, and how does it work? The Shadow Stat Panel is here to help you see the quality of your Shadow's stream from a data perspective. This data includes your stream's images per second, bandwidth, ping, and packet loss. It can help you troubleshoot some issues or just help you check your Shadow’s overall health. If you want to learn more about it, we invite you to check out our help center article that goes into each stats in detail by clicking here! What type of statistics would you like to see added/removed from the Shadow Stat Panel? What do you think about it? Let’s discuss it on this topic!
Basic Troubleshooting with Shadow
So you encountered a problem on your Shadow and want to fix it the quick and easy way? Here are the first things you should try out when you have a problem with your Shadow: Turning it on and off again (works also for the microwave, television, phone… pretty much anything! - Hi the IT Crowd!) If you're not able to start your Shadow, try doing the following:1. Go to the Help ("?" button) section and click "Shut Down Shadow"2. Wait until the launcher says "Shadow is Off"3. Exit your Shadow application4. Re-open Shadow5. Set your Allocated Bandwidth setting to 5Mb/s Manual, choose Prefer Reliability. You can always raise this bandwidth setting later once connected.6. Start your Shadow again." Here are a few other settings to monitor / help start your Shadow:Lowering allocated bandwidth (manual) Disable “Low Bandwidth” mode Enable “Display Safe” Mode Toggling between Prefer Reliability TCP and Prefer Speed UDP Toggling "Low End Configuration Optimization" You’ve managed to start it (pro
A Beginner's Guide to Shadow
Your Shadow was just activated and you don’t know what to do? Here are a few tips that will get you started properly: Step 1 : Download the Shadow Launcher for your corresponding deviceGo to your account page → Shadow applications tab to download the proper Shadow launcher for your device. Make sure you check if your device supports a 32-bit or a 64-bit launcher! Step 2 : Connect to your Shadow through the launcherPlease check out this link here. It will help you :Understand how the launcher works Set up your Shadow Step 3 : Update Nvidia’s driver on ShadowCheck out this link here to know how to properly update your GPU’s driver.Be aware that the automatic Nvidia’s update feature in the launcher does not always give you the latest official Nvidia’s driver, it will give you the latest driver that Shadow thoroughly tested and approved. That way, you will be sure to get the most stable driver’s version for your Shadow! For ease of convenience, You can use Nvidia's GeForce Experience to
Programming on my Shadow PC
One of the reasons I switched from GeForce Now to Shadow was the prospect of coding in Unity, especially their ML-Agents package. I was worried that machine learning might be against the ToS (I've read about some of the bigger machine learning models trained by Google/Nvidia using more energy than the lifetime multiple cars) so I submitted a ticket asking about shadows policy on machine learning. The response I got said that network computing is against the ToS... nothing about ML. I tried to clarify that I was talking about A.I. and the support "hero" responded saying he would ask his team. He later replied saying that A.I./Machine Learning is indeed considered to be a form of network computing and not allowed on shadow. This doesn't make any sense as ML is basically just matrix multiplication, but at an extreme scale. Anyone know what this person means? What other kind of code might be considered "network computing"?
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