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all of my inputs stop working when playing warframe from my pc


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i havent tested with other games yet, but my ps4 controller will stop working after about 2 minutes. then i try to exit the game and my keyboard and mouse also stop working and i have to force quit shadow as i cannot control any part of it.

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Best answer by Lily 8 June 2020, 02:47

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Userlevel 1
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ok so i got a new network adapter. i was using an asus ac56 (~$75) but it kept dropping connection.

i returned it today and bought a tp-link ac600(~$19).

i think my network card was the issue the whole time as i have been playing warframe with no issues today. tried multiple controllers. mouse and keyboard are fine. i am using the official launcher because switching back and forth between my phone takes a while.

 

thanks for all the help in troubleshooting this.

Userlevel 1
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tried using the beta launcher with no controller playing Satisfactory. same issue persists.

Userlevel 6
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Thats awesome and no problem! If your question is answered please mark it as answered! ^^

Userlevel 3
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Has this happened multiple times or is this the first time this has happened? also can you provide more info:

  • Application type (Windows/Mac/Mobile/etc.)

  • Shadow Client Version (Official/Beta/Alpha)

  • Local device CPU

  • Local device GPU

  • Datacenter location (check status.shadow.tech)

  • Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)

  • Date when problem appeared.

  • Did you take any action(s) which could have created this problem? If so, what?

  • Do you recall any action(s) you took after it happened?

  • Do you use a VPN and/or antivirus?

  • Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.

Userlevel 1
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Happens every time on windows.

Official client

Local Ryzen 5 with integrated Vega 8

It has happened since I started using shadow ~ 1 week

Other than just starting the shadow box I don't think I've done anything to "create" this.

After this happens I've tried disconnecting/reconnecting the controller, this just makes the Xbox 360 controller connected message flash repeatedly still with no input from kb/m or controller.

I've tried restarting the stream but just resizes my game window still with no input.

With no input I can't really troubleshoot any further than this.

I'm not using any VPN. Security essentials is the only AV I use.

 

I will have to get the other info when I get back to my pc.

 

Edit : shadow runs perfect on my Android phone with 8bitdo fc30

Userlevel 3
Badge +4

Happens every time on windows.

Official client

Local Ryzen 5 with integrated Vega 8

It has happened since I started using shadow ~ 1 week

Other than just starting the shadow box I don't think I've done anything to "create" this.

After this happens I've tried disconnecting/reconnecting the controller, this just makes the Xbox 360 controller connected message flash repeatedly still with no input from kb/m or controller.

I've tried restarting the stream but just resizes my game window still with no input.

With no input I can't really troubleshoot any further than this.

I'm not using any VPN. Security essentials is the only AV I use.

 

I will have to get the other info when I get back to my pc.

 

Edit : shadow runs perfect on my Android phone with 8bitdo fc30

The stat panel will be helpful. Try using the beta client and if possible a wired connection.  

Userlevel 1
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I will add screenshots later from my current setup.

Where do i get the beta launcher?

Userlevel 3
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I will add screenshots later from my current setup.

Where do i get the beta launcher?

beta launcher can be downloaded from the same page as the stable from your account page on the website.

Userlevel 6
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When this happens, does your ping go above 35?

Userlevel 1
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chicago datacenter

 

Userlevel 1
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i am not running anything else on this connection. 

this problem also occurs whether its bluetooth or wired connections.

Userlevel 6
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Does this happen in any other game? Have you tried all the different clients? Beta, official, alpha?

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