Anyone else been having issues with Shadow lately?

  • 4 January 2021
  • 1 reply

Not sure if it’s just me but I’ve had trouble trying to boot up Shadow, as it’s always in a loop unless I shut it down and wait 15-30 minutes, and that’s a real pain in the rear. Also had terrible latency issues whenever I start up a game ( going from 20 mbs to 3000) and whenever I’m not starting up a game, my latency is still terrible. I’ve had Shadow for a couple months now and it’s been running great up until these 2 issues came around literally only a couple days ago.

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1 reply

Userlevel 5
Badge +5

Check the status page ( and see if you are affected. You can try lowering your bandwidth, use the H265 option (if you have a good CPU or a GPU) and you can try switching between UDP and TCP in your launcher settings. That was basically the troubleshooting we can do here. For further assistance we would need more information about your shadow.

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  • Application type (Windows/Mac/Mobile/etc.)

  • Shadow Client Version (Official/Beta/Alpha)

  • Local device CPU

  • Local device GPU

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  • Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)

  • Description of issue


  • Date when problem appeared.

  • Did you take any action(s) which could have created this problem? If so, what?

  • Do you recall any action(s) you took after it happened?

  • Do you use a VPN and/or antivirus?

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