I have downloaded the app, but everytime I try to launch I just see a grey screen with nothing. It stays like this for hours, with nothing. all I can do is close the application.
Shadow support suggested updating my drivers but that hasn’t helped. Has anyone else had this issue?
If you fill this out others should have a easier time helping you:
Bug reporting Template:
Describe the bug (required)
Provide a detailed description of the bug
Include screenshots if possible
Describe the bug behavior VS. the expected behavior (what should happen if working properly)
Steps to reproduce the bug (required)
Provide explicit step-by-step actions to recreate the bug.
1. Start Shadow
2. Plug in headset XXX
2. Open the Quick Menu an mic
After these steps, does the bug occur 100% of the time? Or sometimes?
Application/device, official or beta, and version number (required)
Example: Windows official Launcher v4.14.19 Client v3.2.17
Provide any additional information here
Include relevant logs, DxDiag or specs of your computer, connection speed test results, additional screenshots or video, etc.
The approximate date/time that go to Microphone tab
3. Try to forward the headsets you first started to notice the bug
Any other relevant info that could be useful
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