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Application type (Windows/Mac/Mobile/etc.)
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Shadow Client Version (Official/Beta/Alpha)
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Local device CPU
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Local device GPU
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Datacenter location (check status.shadow.tech)
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Connection speed (Datacenter speed tests EU: Paris | AMS | Gravelines | Dunkirk | Frankfurt or US: CA | TX | NY)
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Description of issue
Other:
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Date when problem appeared.
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Did you take any action(s) which could have created this problem? If so, what?
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Do you recall any action(s) you took after it happened?
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Do you use a VPN and/or antivirus?
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Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.