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Application type: Windows
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Shadow Client Version: Official
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Local device CPU: i3 6100U @ 2.3 GHz
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RAM: 8 GB
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Local device GPU: Intel HD graphics 520
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Datacenter location: Dallas
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Connection speed: Dallas server 120 MBPS - ping 23 ms
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Description of issue:
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There is distortion in the audio like a crackling sound occasionally and it is pretty annoying. I can reproduce it even changing the volume from windows volume icon without running any games. The ding sound gets distorted and crackling. It was like that since the beginning (20 days ago) I tried changing to stability mode, enabling/disabling high def audio, updated nvidia drivers, nothing worked. There are no glitches in the video, just the audio. Connected via ethernet cable, bandwidth is set to 70 MBPS, my internet BW is around 400 MBPS.
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Other:
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Date when problem appeared. (from the beginning, which is 20 days ago)
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Did you take any action(s) which could have created this problem? If so, what? No, I can reproduce it in windows, without anything running.
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Do you recall any action(s) you took after it happened? I tried installing newest nvidia drivers, the issue was still there.
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Do you use a VPN and/or antivirus? No
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Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.
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