Audio stuttering with Arctis 7 USB Headset

  • 27 September 2021
  • 1 reply

Hello community


I just started to set everything up to use my shadow and I have a crucial problem.

First of all, I read a lot topics about it, but I didnt found a solution.


As many wrote before, I have also audio stuttering when using a USB Headset. 

Im using shadow on a new iMac with the M1 chip. The iMac hast only USB-C slots, why I have to use adapters do connect the headset.


I read, that it is better to foward it as a microphone instead of usb device, but thats not working, because I have to get audio to my headset and not audio from the microphone. When i forward my mic from the usb headset I am not able to select the headset as an audio output. 


So what options do I have? I tried everything, from bandwith to TCP. Nothing works.

I have about 250mb/s down and 100mb/s up, so that shouldnt be the issue.


Hope we find a solution, then if its not working, I cannot use shadow :(


Thank you for the help


Best regards.

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1 reply

Userlevel 5
Badge +6

Hi @Lord_of_Arbon 
If you fill this out it will help others diagnose the issue.

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    • Provide a detailed description of the bug

    • Include screenshots if possible

    • Describe the bug behavior VS. the expected behavior (what should happen if working properly)

  • Steps to reproduce the bug (required)

    • Provide explicit step-by-step actions to re-create the bug.

    • Example:

      • 1. Start Shadow

      • 2. Plug in headset XXX

      • 2. Open the Quick Menu an mic

    • After these steps, does the bug occur 100% of the time? Or sometimes?

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    • Provide any additional information here

      • Include relevant logs, DxDiag or specs of your computer, connection speedtest results, additional screenshots or video, etc.

      • The approximate date/time thad go to Microphone tab

      • 3. Try to forward the headset’st you first started to notice the bug

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