selecting either the top banner or the new offer link go nowhere. The address displays as account.shadow.tech/new-price-agreement but in both cases then changes to account.shadow.tech/home. I've been waiting since December 2020 and to get this close is frustrating, hopefully this will be addressed.
Well, finally with a week to go recieved a new email, clicked the link and it worked! Hopefully be activated today or tomorrow
thanks for your answer.
I ve been told by the team that my pre-order won’t be cancelled on the 31/08 i hope that true … .
If i got more info i will let you know
I was told I'd hear from the team by the end of the week. Sunday came and still nothing, emailed them and same response, sorry still not heard anything back from the team. My expiry date is 31st August and I'm. Not holding much hope that I won't just get my pre-order cancelled and refunded.
Hello
Anyone has news from this ?
I m in this situtation since the 12 of july and i still have no answer …..
Well had a reply, we'll see if its true
No.. Just sent another email letting them know its 24 days until cancellation. Pretty sure it will be the same response.
Anyone got anything?
Absolutely, I want to use shadow and we’re so close to getting activated but there is just a single website error in the way! Gah!
Me too, the lack of urgency or communication is appalling. Just left we no clue as to what's going on or if we're ever going to get activated.
No, not yet, thought I might have something today but it was this comment.... Damn! It can't take this long surely, they've got the tech to stream a pc to you but they can't link a page from an email.
Sorry for getting your hopes up 
and i’m just so done waiting
No, not yet, thought I might have something today but it was this comment.... Damn! It can't take this long surely, they've got the tech to stream a pc to you but they can't link a page from an email.
Anyone had any updates?
I think in few months it might go down you neverknow
My deadline was 31st August so got at upto a month to sort out.
Just had a response as I asked what would happen if the issue hadn't been resolved before the deadline.
Alright, thank you
Hopefully fixed soon because we’ve all been waiting forever
any updates?
Not as of right now, in an email I recieved they mentioned that it's not something support themselves have the tools to fix, so it's in the hands of a web team who probably aren't as pressed to help us out compared to the support team.
any updates?
I'm also finally in contact with support, so that's good news. They shared the same information with me as posted by
Unfortunately yes. Not great news but hopefully will be sorted ASAP.
I'm just glad that it's getting sorted, I'm sure they have priorities and all but this seems like a relatively easy thing to fix, so hopefully it won't take long.
Unfortunately yes. Not great news but hopefully will be sorted ASAP.
Anyone had any updates?
Fully agree definitely the best reassuring news we've had, fingers crossed.
Alright so hopefully as soon as this is sorted we should be able to use shadow - as said by another member of support
I hope this is the same for me because I haven't heard anything from support. It looks promising but I haven't even had the previous support emails you guys mentioned. Our cases are very likely the same so it would be more than a bit frustrating if the action wasn't taken for my account 😬
Yeah I imagine it'll be the same because it looks like they are working on a site wide fix. I'll update this thread *hopefully* soon
Yeah this email is the most reassuring one for me yet, thanks for sharing it. Hopefully I'll have cause to change this username in the near future.
Alright so hopefully as soon as this is sorted we should be able to use shadow - as said by another member of support
I hope this is the same for me because I haven't heard anything from support. It looks promising but I haven't even had the previous support emails you guys mentioned. Our cases are very likely the same so it would be more than a bit frustrating if the action wasn't taken for my account 😬
Yeah I imagine it'll be the same because it looks like they are working on a site wide fix. I'll update this thread *hopefully* soon
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