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Can't seem to Authorize a new device.

  • 15 September 2020
  • 2 replies
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I’m trying to Authorize a new device, and I’m having trouble getting the authentication request emails. They’re taking up to 10-15 minutes to arrive, and the codes seem to be expired by the time the email arrives. 

 

Is there another way to Authorize my iPad?

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Best answer by BrittaneyFromShadow 17 September 2020, 18:17

If you’re still having trouble, I’d highly recommend reaching out to support for further assistance if they are not appearing in your spam or other filters.

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2 replies

I am having the same problem as you, but I never receive the emails at all even though I receive the shadow news emails still.

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If you’re still having trouble, I’d highly recommend reaching out to support for further assistance if they are not appearing in your spam or other filters.