Can't seem to Authorize a new device.

  • 15 September 2020
  • 2 replies

I’m trying to Authorize a new device, and I’m having trouble getting the authentication request emails. They’re taking up to 10-15 minutes to arrive, and the codes seem to be expired by the time the email arrives. 


Is there another way to Authorize my iPad?


Best answer by Anonymous 17 September 2020, 18:17

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I am having the same problem as you, but I never receive the emails at all even though I receive the shadow news emails still.

If you’re still having trouble, I’d highly recommend reaching out to support for further assistance if they are not appearing in your spam or other filters.