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Connecting ps4 controller causes my sound to stop working

  • 30 May 2020
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Connecting ps4 controller causes my sound to stop working. I have tried forwarding it as I am connecting it via usb. Any help anyone could offer would be greatly appreciated.

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Best answer by anothermartz 30 May 2020, 23:27

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By default, Windows will try to route audio to the controller’s earphone port, make sure you set the audio device back to your usual one and then disable the PS4 controller’s audio device by searching “change system sounds” in windows and going to the playback tab, as it doesn’t actually work through shadow anyway (at least not for me).

 

Alternatively, it could be your local device that’s doing the same, just do the same if it’s windows 10, but I had an android tv box that tried routing the sound to the controller and I couldn’t figure out a way to stop it, so I just used blutooth instead.

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By default, Windows will try to route audio to the controller’s earphone port, make sure you set the audio device back to your usual one and then disable the PS4 controller’s audio device by searching “change system sounds” in windows and going to the playback tab, as it doesn’t actually work through shadow anyway (at least not for me).

 

Alternatively, it could be your local device that’s doing the same, just do the same if it’s windows 10, but I had an android tv box that tried routing the sound to the controller and I couldn’t figure out a way to stop it, so I just used blutooth instead.

To add to this. If you see a prompt from shadow after you’ve connected your device. Click ignore.  

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Yes, that works. So once you plug in the PS4 controller just go to your PC sound settings (windows 10) change it back to your sound output device and issue solved. 

 Thanks all for your awesome and helpful responses.

 

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