I am using Shadow on an Android TV.
I use latest Shadow OFFICIAL version 3.12.1. Controller is recognized by the TV and Shadow Launcher. However when starting a game in Shadow it cannot be used, no matter which game I try. Android even asks me if I allow Shadow to use it, and I allow it. Any tip would be appreciated.
Just to clarify controller is working in Launcher (I can go through menus, click buttons...) but it does not work when starting games in Shadow. It is Stadia controller connected through USB.
Sorry to hear that your controller is not working properly. Can you try connecting with Bluetooth instead? Also, can you try a different device beside your Android TV to see if that helps?
Should the issue persists, please contact our Support Team from your account page for further assistance.