Question

Controllers no longer connecting after shadow migration

  • 30 April 2022
  • 0 replies
  • 33 views

  • Describe the bug (required)
    • Following the shadow migration that happened a month ago, I have had so many problems trying to connect my controller to my shadow. I submitted a ticket, they reset my config again and I was able to connect a controller to it again. Then the next time I logged in I was met with Windows configuring something, and now I cannot use my controller again. 

       

      I also tried the method posted here:

       

    • I expected to be able to connect my controller just like I always have before the migration, but ever since I have been unable to use my shadow at all

  • Steps to reproduce the bug (required)
    • Start streaming shadow PC
    • Connect a PS4 controller
    • No controller is listed in the shadow PC and it is unusable
  • Application/device, official or beta, and version number (required)
    • Mac Beta Launcher v4.30.6 Client v3.16.9
    • Mac Official Launcher v4.30.6 Client v3.16.10
  • Additional Details
    • I have had no success with neither the official or beta build. Can anyone help me out so I can get back to using my shadow PC? 

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