cut screen - please help

  • 10 September 2020
  • 4 replies

Since recently I have a cut screen with a black frame at the top and the bottom of my shadow computer. This black frame exists both on iPad and on my MacBook.

I updated my graphics driver recently could it have something to do with that can someone help me?

4 replies

Userlevel 5
Badge +4

Does it look like this one, or different?


Can you post a screenshot?


There are black bars at the top and at the bottom of my screen

Userlevel 5
Badge +4

Max - when you say you updated a graphics driver, do you mean on the Shadow VM?

Are you saying that on the iPad, the Shadow desktop would completely fill the screen? And if so, what resolution is/was it using?

Do you have a screenshot from the Shadow client running on the Mac?