Solved

Degrades Performances in Texas

  • 2 March 2022
  • 1 reply
  • 48 views

Userlevel 3
Badge

For some reason after I've had a storage upgrade in Texas soon afterward my fps dropped  to around 2 - 10fps

Sometimes Even freezing for minutes on end and cutting me off. Sometimes my display goes to the size as a tablet with 140p quality. 

 

It's  not my computer or my internet as both are working perfectly  fine on other devices. I rebooted and turned off devices on the internet. Still tje same problem for 24 hours  now.

 

I've seen a few people on tje discord complain  about  degraded performances as well

 

Is there anyway you guys can fix this.

I'm hoping this can get resolved. I don't want to cancel 🙏 

icon

Best answer by Jonathan from Shadow 3 March 2022, 01:29

View original

This topic has been closed for comments

1 reply

Userlevel 4
Badge +4

Hey there @YourLocalBillionaire, sorry to hear that your FPS dropped.

 

We would love to assist you out properly. Please go ahead and reach out to our wonderful Support Team from your account page (https://account.shadow.tech/home/support) so that they can help look into this further. I also suggest looking through our help center as a starting point: https://help.shadow.tech/hc/en-gb