Error 4-R-0x4 on disabling integrated GPU

• Application type (Windows/Mac/Mobile/etc.)

  • Win10 Home

• Shadow Client Version (Official/Beta/Alpha)

  • Offical Launcher v4.20.7 Client v3.7.5

• Local device CPU

  • Intel i5 7300HQ

• Local device GPU

  • Nvidia GeForce MX150 / Intel HD 630

• Datacenter location (check status.shadow.tech)

  • Paris

• Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY)

  • 112mb/s

• Description of issue

  • Laptop will not use dedicated GPU, upon disabling integrated GPU error appears. Upon re-enabling integrate GPU error clears.

Other:

• Date when problem appeared.

  • Today 29/01/21

• Did you take any action(s) which could have created this problem? If so, what?

  • Laptop will not use dedicated GPU, upon disabling integrated GPU via device manager error appears.

• Do you recall any action(s) you took after it happened?

  •  Re-enabling integrates GPU via device manager clears error

• Do you use a VPN and/or antivirus?

  • No

• Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.

  • N/A