Question

Error code: R-0xC0000005

  • 25 December 2020
  • 0 replies
  • 264 views

EDIT Resolution:

I found that the default Intel HD drivers installed by Microsoft were not compatible.   When I downloaded the updated drivers from Intel and installed them then everything worked as expected.

Problem:

I can’t find this error documented.  I installed a new SSD and reloaded my PC.   After upgrading and installing all the software I launched Shadow client and get this error trying to stream the PC.

Any ideas?   Thanks in advance.

2020-12-25T18:03:46.821Z - prod - info - main - CLIENT_SPAWNED 
2020-12-25T18:03:48.614Z - prod - info - main - StateMachineManager {"type":"SHADOW_STREAMER_ON","code":0}
2020-12-25T18:03:56.346Z - prod - info - renderer - ClientNotification sync streaming settings {"0":{"enabled":true}}
2020-12-25T18:03:56.991Z - prod - info - main - ClientService {"more":"Client IPC disconnected"}
2020-12-25T18:03:57.030Z - prod - info - main - ClientService {"more":"Client process exited with code: 3221225477"}
2020-12-25T18:03:57.031Z - prod - info - main - BackLogs {"status":"CLIENT_ERROR_UNKNOWN","values":{"code":3221225477,"full-code":"R-0xC0000005"}}
2020-12-25T18:03:57.032Z - prod - info - main - CLIENT_EXIT {"code":3221225477}
2020-12-25T18:03:57.034Z - prod - info - main - BackLogs {"status":"CLIENT_CLOSED"}


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