Question

Error R-0x4

  • 25 January 2022
  • 1 reply
  • 16 views

Hello,

 

I see this issue a lot in these forums, and I haven’t seen any get settled yet.  If anyone can help me please, my Shadow works good on my phone, but every time I try to use it on my PC (Laptop Windows 10, updated to date) it comes up with Error R-0x4 pops up.  I’ve tried installing DOT 3.5 or whatever and I did that uninstalled shadow reinstalled like 4 times it’s tiring at this point…any more suggestions would be amazing.  Someone help me figure this out please


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1 reply

Userlevel 4
Badge +4

Hi @Ksb520

 

I usually recommend checking your local PC’s DxDiag to determine if there’s any issue with your settings. A common issue would be that your graphics drivers are out of date. Generally I would also suggest keeping your local PC’s graphics drivers up to date.

 

If the issue persist, we would love to assist you out properly. Please go ahead and reach out to our wonderful Support Team from your accounts page (https://account.shadow.tech/home/support) so that they can help look into this further.