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Error U:101: sorry, an issue happened with the update services in your shadow

  • 28 May 2020
  • 6 replies
  • 800 views

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I get this error when using the beta iOS latest version but not on the public app. I think it’s preventing me from using my shadow. Does any1 kno how to sort it out? I’m resetting my shadow through the my account page right now but I’d like to know if there was another way to sort it out without a desktop as I currently don’t have access to one.

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Best answer by Ryan 16 June 2020, 21:42

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Update: it’s been the recommended 40 minutes and it still isn’t working. Still saying U:101

Userlevel 6
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Did you try official and beta clients? 

Userlevel 4
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Did you try official and beta clients? 

^^

Userlevel 5
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I get this error when using the beta iOS latest version but not on the public app. I think it’s preventing me from using my shadow. Does any1 kno how to sort it out? I’m resetting my shadow through the my account page right now but I’d like to know if there was another way to sort it out without a desktop as I currently don’t have access to one.


Hey there, is this preventing you from your Shadow on all apps, or only the iOS app in testflight? I’ll pass the word along about U:101 in the beta app at a minimum, but if you’re fully unable to access your Shadow please contact support via your account page.

Userlevel 5
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Is due to a possible component install fail. Switch clients (beta to official or official to beta) as a solution.

Okay so what is the fix for this I can't get into my shadow pc at all on any device. Waited 30 min still the same error message U-101

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