Question

Extermely high latency while launching game

  • 24 November 2021
  • 0 replies
  • 11 views

  • Application type (Windows/Mac/Mobile/etc.)

  • Shadow Client Version (Official/Beta/Alpha)

  • Local device CPU - Intel core i5

  • Local device GPU - Intel Iris 1536MB

  • Datacenter location (check status.shadow.tech) - Amsterdam

  • Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY) - 70 UP / 30 Down

  • Description of issue - While just having shadow active my latency sits around - 45/50 witch i find a bit high at all, but when i launch a game (AoE 4) in this example, i turn its up too 400. This actually just makes the whole servers unusable for me. Are there any solutions for this?

 

  • Date when problem appeared. - Nov 24 - 2021

  • Did you take any action(s) which could have created this problem? If so, what? - I did not, i even closed every running program on my macbook to hope to reduce the latency

  • Do you recall any action(s) you took after it happened? - No

  • Do you use a VPN and/or antivirus? - No

  • Please provide a screenshot of your shadow stats (Alt+Win+O). Also make sure it captures a timeframe when the issue has happened.

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