Frame Skipping In 4K only need help

  • 28 October 2020
  • 1 reply

Hello Just4gamerstube here, First post on this forum as well. Been a Shadower for quite a while and have used Shadow on various different setups. I haven’t had any real problems to speak of except one and it seems to only plague AMD hardware. 

Machine specs of the problematic laptop: 

Ryzen 2200u cpu 

4GB DDR4 ram 

Windows 10 

Connected via HDMI 2.0 to a 4K TV.

It seems when I want to use 4K resolution It seems I get frame skipping where every other frame is skipped. The issue seems to only affect hardware that is AMD based as all other machines I have have been able to use 4K 60 easily with no problems and this is on run of the mill hardware such as the Ryzen 2200u lol. Any help would be greatly appreciated as I normally never ever ask for help but this issue has me stunned. I get no frame skipping when using Intel hardware it only seems to happen on AMD hardware. 

Thanks in advance 

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Userlevel 5
Badge +4

I’d suggest making sure the Vega GPU drivers on your laptop are current...and also testing with the "High Efficiency Video Coding (H.265)” enabled in the Shadow client.