Hey I used the support bot but it wasn’t very helpful even though I followed the advice about lowering bandwidth and so on. Basically I got activated today, went through the whole testing download/upload, everything was fine, but when I wait for the shadow to actually start it just ‘loads’ halfway through the bar and then after a bit it says “Shadow is off”. Thanks for the help
Best answer by Lily
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+6
Use the ? menu to shutdown Shadow, wait 20 minutes then try to start it again.
Use the ? menu to shutdown Shadow, wait 20 minutes then try to start it again.
A customer support person helped me. Thanks guys, solved
+6
Use the ? menu to shutdown Shadow, wait 20 minutes then try to start it again.
A customer support person helped me. Thanks guys, solved
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