Got blue screen of death

  • 27 February 2021
  • 1 reply

Hi I am looking to speak with someone from shadow to help with this very odd issue. 


I need to speak with somebody at shadow to help me with my emails being all messed up and the fact that my shadow got blue screen of death.

 I have sent multiple requests on their support thing but no response. I originally started shadow with an email then deleted it and used another and it seemed to work however i notice now i don't get any emails to my new email and im not able to check the old one because it is deleted. 


What exactly can I do to get into contact with someone who can help me fix these issues?


Best answer by geraldbrent1 28 February 2021, 19:50

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Opening a support ticket and waiting on a reply is your best option. They could be working through a long ticket queue, so it may take a bit for them to work their way down to the tickets you put in.