help/ info Degraded Performance July 29, 2021 1:53PM CEST

  • 11 August 2021
  • 1 reply

Userlevel 3

anyone have any info on what is happening with the servers at the momment?

Amsterdam, Chicago, Dallas, New York, Santa Clara

have not been able to use my shadow'ed for 26 hours now.
tells me nothing I can use for anything, only that they are [Investigating]

i'm not saying i want a fix and it should be now.
just want some info, what happened? what are they working on? how will they fix it? and so on.

(wishful thinking) a timeline could be perfect.




This topic has been closed for comments

1 reply

Userlevel 5
Badge +6

Hi @shadezz1o8 

If your experiencing this level of disruption please get into contact with shadow support directly and be sure to include logs asap. -Gelgoog