High latency since yesterday

  • 25 December 2022
  • 1 reply


Since yesterday I have a high latency with th shadiw (>30ms) preventing me to play any game. Up until now I had 0 issue with Shadow, and could play normally. I’m plugged by ethernet to my Orange fiber box. I havent’t change anything on my PC configuration.

Coudl it possible come from Shadow servers ?

How can I check it doesn’t come from my side ? 

Thank you,


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1 reply

Userlevel 4
Badge +4

Sorry to hear about the latency you are experiencing.


I highly recommend following the steps in this help center article to see if that helps improve your connection:


Should that not work, please contact our Support Team from your account page so they can look further into this.