I’m located in Salt Lake City, Utah. Using Google Fiber. Since at-least Christmas (12/25/2021) I have been unable to maintain a connection to Shadow PC. Prior to this, I was getting less than 30 ms latency and 0% packet loss. Now I’m up to 60+ ms and 38% packet loss (see screen cap below). It’s so bad that Shadow disconnects me. I did the usually investigating on my local network (wireless vs. wired), connecting directly to the router etc. Generally getting excellent performance out of my ISP. So I dug a bit deeper, found the IPs for Shadow in California.
Doing a traceroute there appears to be a network peering point having some issues. The tool I’m using is mtr and it continuously runs, so the 2nd screenshot of mtr is after an hour-ish. I assume they’ve been having these issues for awhile. What can be done? I’d like to use Shadow again. Anyone else in my city have the same problem?
Best answer by Jim29erView original