I am locked out of my email that I signed up for

  • 22 September 2020
  • 1 reply

I have signed up with proton mail and now that I am working I can afford a better version. Since I have changed I need to enter a verification code for my “new device” and I cannot log into my email. I have tried contacting support on the shadow tech page but I think it’s just glitching out or something. Can someone please help? I think my email was hacked and I have no idea how to get me started again without making a new one.


Best answer by Gelgoog 24 September 2020, 20:42

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1 reply

Userlevel 5
Badge +6

Hi @hades404 ,


You will need to absolutely reach out to shadow support. The forums cannot help with this issue.