i have received my storage upgrade. but on the web page it says stil updating. i went on reddit and someone is experiencing this issue for the last 6 months how can this be solved? i contacted support but maybe you the community can help me
@alos109, sorry to hear that your additional storage did not upgrade properly.
I'd recommend checking out this guide here to see your storage drives: https://www.lifewire.com/how-to-open-disk-management-2626080
Please follow this guide if you do not see the additional storage on your Shadow: https://help.shadow.tech/hc/en-gb/articles/360013302139-I-ordered-additional-storage-but-didn-t-see-it-on-my-Shadow