Question

i received upgrade storage but on shadow website its stil updating

  • 4 October 2022
  • 1 reply
  • 29 views

hello everyone:)

i have received my storage upgrade. but on the web page it says stil updating. i went on reddit and someone is experiencing this issue for the last 6 months how can this be solved? i contacted support but maybe you the community can help me


This topic has been closed for comments

1 reply

Userlevel 4
Badge +4

Hey there @alos109, sorry to hear that your additional storage did not upgrade properly.

 

I'd recommend checking out this guide here to see your storage drives: https://www.lifewire.com/how-to-open-disk-management-2626080

 

Please follow this guide if you do not see the additional storage on your Shadow: https://help.shadow.tech/hc/en-gb/articles/360013302139-I-ordered-additional-storage-but-didn-t-see-it-on-my-Shadow