Question

Im stuck on starting streaming services. Any Ideas to help?

  • 8 January 2022
  • 2 replies
  • 17 views

Im stuck on starting streaming services once I open my pc. Any Ideas to help?


2 replies

Userlevel 1
Badge +2

Try to shutdown Shadow in the Help/Support tab. This might take a while.
After that’s done, close Shadow Launcher and wait at least 5 minutes until you open up the application again.
I tend to reboot my computer after quitting Shadow as well, but this is optional.

Userlevel 5
Badge +5

Hi @AmPhantom 

To better assist you please fill out the template posted here so people in the community can better understand what is going on.

 

Bug reporting Template:

  • Describe the bug (required)

    • Provide a detailed description of the bug

    • Include screenshots if possible

    • Describe the bug behavior VS. the expected behavior (what should happen if working properly)
       

  • Steps to reproduce the bug (required)

    • Provide explicit step-by-step actions to recreate the bug.

    • Example:

      3. Try to forward the headsets you first started to notice the bug

      • 1. Start Shadow

      • 2. Plug in headset XXX

      • 2. Open the Quick Menu an mic

    • After these steps, does the bug occur 100% of the time? Or sometimes?
       

  • Application/device, official or beta, and version number (required)

    • Example: Windows official Launcher v4.14.19 Client v3.2.17
       

  • Additional Context

    • Provide any additional information here

      • Include relevant logs, DxDiag or specs of your computer, connection speed test results, additional screenshots or video, etc.

      • The approximate date/time that go to Microphone tab

      • Any other relevant info that could be useful

      • Copy and paste the template below and fill it out in your post:

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