Video, Audio, Start Issues and much more. The community is here to help!
- 1,936 Topics
- 5,666 Replies
Disable cursor locking by default?
I am using the Shadow macOS client and I always launch and use it in fullscreen. For whatever reason, the cursor locking made all mouse movements slow and jello-like. Disabling locking always fixes it and I personally does not want or need the feature anyway. Is there a way to make it (no mouse locking) the default at launch?
Is anyone successfully using a USB headset or found a way to use TeamSpeak?
I have a HyperX CloudII headset via USB but I have had a lot of trouble being able to use it with Shadow. Without enabling/forwarding the HyperX USB device I get audio but can’t use my mic, to use my mic I have to enable the HyperX USB device to use the headset. The problem is that as soon as I use TeamSpeak or play audio for awhile the audio cuts out. If I’m playing a game I can sometimes get TeamSpeak audio but no system or game audio and other times it doesn’t seem to have any audio at all. I have reinstalled and updated NVIDIA drivers, tried different bandwidth settings, tried low bandwidth mode, tried experimental high quality audio, updated the HyperX firmware and driver, reset computer and network equipment - nothing seems to work I want to use this for gaming, but not being able to use a headset is a dealbreaker I am on Windows 10 hardwired to a gigabit connection
Shadow locked up and is now unavailable
Hi, I was playing on my shadow, playing games etc, and then all of a sudden, my game freezes, and so does everything else, I am now unable to access my shadow and I’m not sure what has happened, I belive something has died, I’m not sure, but if any help would be appricated. My shadow is located in the Paris datacentre.Harry
Origin Games not showing up as Installed on the Launcher Menu
As the title suggests, I have recently installed Battlefield V on origin. When I open the shadow launcher on my mobile device or Apple TV, the only games which show up in the 'installed games' tab are my steam games. Do you know why my origin games do not appear, and how I can make them appear as an installed game?Thanks - Melker
Screen blows up in artifacts and freezes after 2-5min in-game.
Title says it all. This happened a few times before, i'm using 5ghz wifi and have a wifi booster that's connected with ethernet cable 2 feet from me.My connection speed is 250mb down, 30mb up and i achieve that easily through speedtests.My laptop sadly doesnt have a ethernet port, it's a Asus Vivobook E200HA with Atom X5-Z8350, 4GB DDR3L RAM, Intel HD 400.I already enabled low config mode and tried lower bandwidth.
Getting Error Code R-300 on Dell XPS 9300 with latest Intel Iris Plus Graphics Drivers
Application Type: Using Shadow.AppImage on Manjaro Gnome (Kernel: 5.7.14-1-MANJARO) Shadow Client Version: Client v3.2.20 Local Device CPU: Quad Core Intel Core i7-1065G7 Local Device GPU: Intel Iris Plus Graphics G7 (Ice Lake) Data Center Location: Chicago Connection Speed: 800~mbps down, 60 mbps up.Technical Details about my Machine: (sourced via running `inxi -Fxxxz` in terminal.System: Kernel: 5.7.14-1-MANJARO x86_64 bits: 64 compiler: gcc v: 10.1.0 Desktop: GNOME 3.36.4 tk: GTK 3.24.22 wm: gnome-shell dm: GDM 3.36.3 Distro: Manjaro Linux Machine: Type: Laptop System: Dell product: XPS 13 9300 v: N/A serial: <filter> Chassis: type: 10 serial: <filter> Mobo: Dell model: 0WX9VX v: A00 serial: <filter> UEFI: Dell v: 1.0.11 date: 05/08/2020 CPU: Topology: Quad Core model: Intel Core i7-1065G7 bits: 64 type: MT MCP arch: Ice Lake rev: 5 L2 cache: 8192 KiB flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx bogomips: 23968 Speed: 1296 MH
Shadow Boost Processor Specs in Geekbench 5
Shadow Boost states the processor should be up to 3.4 GHZ (clearly with Turbo Boost and not base clock). However, if I open Geekbench 5 in Shadow, it is a 2.5 GHZ that Turbo Boost only up to 3.0GHZ. Are some servers only turbo boost up to 3.0GHZ despite the advertisements for 3.4?
microphone works some days but stops working others
Application type (Windows) Shadow Client Version (Official) Local device CPU multi Local device GPU multi Datacenter location (check status.shadow.tech) Texas Connection speed: 30mbs down and 4 up Description of issue I use a usb Astro a40 headset and mixamp with shadow on 2 different windows pc’s and for over a year have never really had any issues. But as of a week ago its been hit or miss on if the mic of my headset will work on shadow (It always works on the native pc). I don’t use USB forwarding through IP (though when I did try it my mic works but audio becomes unusable and just get sever stuttering). I’ve changed every setting and have no idea whats causing it, then the next time I sign in without changing anything some times it just works… I’ve seen others ask similar questions on here but no answers/confirmed answers… I really hope I’m not doomed to just have to get another headset when this one is perfectly fine..
I think i have broke my Shadow
I purchased RDR2 today and have download things off of the Rockstar site to get it working and in turn has stopped the shadow from streaming to me, what do I do now? When I launch the shadow it gets to the waiting for stream and doesn't get past it, if I click start now I just get a small screen that I cant do anything on, seems to be frozen.
Installing this on Ubuntu 18
I have looked online and even on these forums and I am surprised there is not much info from shadow.tech about this. Ubuntu is on their downloads and they make it seem like it’s just running the script but that doesn’t do anything. Has anyone gotten this to work on their laptop ubuntu? Intel.
Andriod Tv issues
So I have An Phillips 43” Andriod Tv.While using shadow on my tv it only show first frame of start up but It has audio.I went to Shadow support about this,they told me it was a resolution issue and since the app does not go up to 4k it will not work on my tv.If anybody has any suggestions that would be great.
Latency from Austin to Dallas via google fiber
Hello,I was hoping to have better latency due to being on gigabit google fiber and going ethernet into my router. Attached to this ticket is a screenshot from Ping Plotter.It appears the issue may be between google and gtt.net - is there anything I can do? latency hovers around 38.5 ms
Already have an account? Login
Social LoginLogin with OpenIdConnect
Login to the community
Social LoginLogin with OpenIdConnect
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.