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- 1,943 Topics
- 5,680 Replies
Xbox One Controller not responding to commands
Hey everyone, I just recently re-joined shadow and I've noticed that on Android (chromeos included) both my 360 and One controllers are not responding to button commands (A, B, X, Y, L and R) but however the joysticks and LT/RT work as normal. I should mention that i’ve tried to: restart VM, factory reset, reinstall VirtualGamepad driver, update driver to official Microsoft Xbox One drivers, switch from stable to beta, use Steam to configure the controller etc. It's come to point where I do not know what to do because I'm out of options to try out. Is there anything else that could work?
Shadow Ghost will not power up anymore
I have had it for over 1 year. I have never had any issues with it. I have it in a very good area where it can get plenty of air. I always tried to keep dust and anything else from it. I can not get this unit to power up not matter what i do. I have checked the plug and made sure it was good and tight. Has anyone ever had to send the unit in? How long is the turn around time to get it back?
Rockstar games launcher could not establish connection
GTA V won’t work since yesterday evening. It says that it’s in offline mode, could not establish connection. I have no idea what’s wrong. I have unistalled the latest installed programs after playing it the last time. And reinstall gta v, removed and reinstall rockstar launcher also. Anyone any idea how to fix?
Can i see my qnap on the file explorer?
Hello everyone!I do have a question. Maybe anyone knows a solution. I want to see my qnap nas (that’s setup at my home) in the shadow’s windows file explorer. Normally that’s working with a vpn server and client. But that’s not possible on shadow i think?Is there another way to connect my nas from shadow look’s like it’s in the shadow’s network? Anyone do have an idea?
RTX 2080 and 55 fps in warzone this is ridiculous
Warzone runs between 40 and 70 fps (unplayable) on shadow ULTRA . no matter the resolution or the graphic settings or drivers, after many search I figured out that all the shadow users suffer this problem.I think warzone asks the GPU to higher its clock during gameplay which is impossible due to shadow BIOS limitation. (basically is like warzone asks the gpu to soft overclock for the gaming timelapse).Basically me, we, all of us we ask shadow team in our knees to fix this issue, you are the only one who can fix this because you are the admins, please unlock something (that im not entirely sure what is it) at BIOS level in order to let warzone run.PS: cmon guy is unbelievable a foocking RTX 2080 or Quadro 5000 wathever and 55 fps in warzone cmon foook
Android App issue: Controller input not being sent to the Shadow PC
Hello, I'm running into an issue while using the Shadow app on Android, and I'm having trouble finding the culprit. Not sure if it's an issue with my setup or something to do with Shadow software. When trying to use a game controller with my Shadow PC, I still get the text pop-up that states that the controller is identified and connected, and I even see the controller appear normally in the Windows settings on the Shadow PC. However, the input from the controller isn't being passed on to my Shadow PC, and is instead affecting the Android UI. Primarily, the A button will open the Quick Menu from the Shadow app, and the B button will navigate me away from streaming and back to the main Shadow app menu. This effectively means I haven't been able to play any games on my Shadow PC from the Android app while utilizing a game controller. I've experienced this issue while using any of the controllers that I have available to me, including two different USB Xbox controllers, an 8Bitdo blueto
Amsterdam - Performance Issues (Mouse Lag)
Hello all … since yesterday evening I am facing performance issue in Amsterdam.Especially noticeable when being at the Desktop in Fullscreen Mode … the mouse then is quite laggy … it seems to be fine when being in Windowed Mode.When entering any game then the performance is very bad .. its not playable.I am using a 100Mbit connection and connected directly to the router … did not have the issues the past week … just started yesterday. Thanks and best greetings,Robert
Audio stuttering when using headsets
Hey guys, I just started using shadow today. So far everything works great untill I start using a headset.The sound works perfect while using the build in speaker of my laptop but as soon as I start using a headset I get audio stuttering.This happens with both the bandwith set to 70 or all the way down to 15 or lower. Even when using TCP/ I tried using a Artic Wireless pro and my old wired Razer Kraken 7.1 Thanks in advance guys!
File Explorer is in another desktop?
Hi I am having an extremely annoying problem, I accidentally dragged File Explorer outside my shadow desktop and whenever I try to open files it will just show in the task bar that its open but I can't see it. Is there any way to fix this? I have tried rebooting and every other similar thing on the internet.
Using Shadow between different states
I purchased my shadow late January and unfortunately won't be getting activated for another month sadly, I'm wondering if I will be able to use my shadow in both Georgia in Texas as they are both run by the Texas server and I do tend to travel back and forth between the two, really exited for my shadow and hoping they can speed up activation time it would be really cool if I can use in both states but I am unsure?
iOS HDMI mirroring problem
Application type: iOS Shadow Client Version: Beta iPhone 7 Plus Datacenter location: Amsterdam Description of issue: Hi, I’m having a problem mirroring the screen with an hdmi cable. When I start shadow it opens a new instance with the desktop on the remote screen but the iPhone screen keeps the app on its main screen. If I’m using a mouse, I can’t access the remote screen and it only stays on the iPhone. I get a lousy resolution too (1280x1280) and since I can’t access the desktop I can’t change it. Is there a workaround to solve this? Any other way to connect the iPhone to a screen and use a mouse? Thanks
Low speeds on Shadow
Hello! I’ve been using shadow since around september now i believe. and its been great! a fair performance, and i have only ever encountered 1 downtime if i remember correctly.However, lately, or rather since a bit before christmas i think. i noticed that the connection performance dropped somewhat. i have always been able to easily stay at 65-70mbit max rate. but ever since then, it never goes above 50-60. and if i dont cap the rate to like 40-45 it gets really, really crappy. stutters, higher input lag and just a pain to play! I have checked every single connection in between my computer and the server. everything is able to pull the weight, and all tests between my computer and the server shows a good 250+ connection with 20ms. and still i cant let the connection go uncapped. to me i just feel like it’s a strangle on my device that isn’t mentioned anywhere. and its really frustrating, because if this is the best that you can offer. then i feel like i might aswell change to a more st
Start Shadow button isn't visible to find
Alright, I feel this is a unique situation but every time I try to launch my shadow, the start button keeps getting pushed out to where I can’t click it. This has been going on for over a month now. I’ve tried readjusting the app size, restarting my computer, even uninstalling and reinstalling the app itself. I use an Asus laptop that runs on Windows 10.I’ve contacted support on it but nothing seems to be working. Any idea why the start button is being shoved out of view? Also, for anyone that is curious, it won’t allow me to scroll down to view the button. I can’t keep pulling it up on “safe mode”.
Slow CPU cores and now Turbo
Hey Shadow,today I recognized that my Shadow Instance’ CPU cores are not going any higher than 2.5 GHz. Even when I give them some work to do. Before that it was always 8x3.2 GHz.So whats’s wrong here? Working on the Instance is lagging like hell and not really fun at the moment. Bit of clarification would be nice.Regards,Chris btw: the now in the topic title should of course means “no”...cannot edit the title.
With dex on a new android phone. The screen blurrs when I turn my character in a game. Otherwise peripherals are working fine. Any suggestions? The guy at best buy suggested a dex branded Hdmi to usbc. Currently I am using a 100 dollar hub. Internet connection is strong. There is definitely some problem with video encoding or something...
Input lag in FPS games
Hello!This is my first time posting on this forum! :) I have an odd problem. I play a few games on Shadow, but my main game is Apex Legends (the others are also FPS games with the same problem). My issue is major input lag. When I first launch the game, for 30-45 seconds, no input lag, but after that, when I move my mouse, about 400ms after, the cross hair moves. The weird part is that if I tab out of the game (it’s still running) and reopen it, the lag goes away for another 30-45 seconds. Happens every time to all the games I tried (R6, Fortnite, GTA V even an aim trainer I found on Steam).It has started since I first got shadow. I’m told that it’s the influx of people overloading their servers, but I’m hoping there’s another explanation/fix. To make this more interesting, I also used GeforceNow. ZERO issues. No input lag or any problems. On my end, I’m connected via Ethernet; 700-1000mb/s up and down. I have a laptop with intel core i7 and integrated graphics If anyone can help me,
Why is my Shadow Boost in the wrong datacenter region?
My Shadow PC is in the wrong region. The timezone shown on the Shadow Vm has an 8 hour difference to my local timezone. I checked the Win 10 timezone settings and it says “(UTC +01:00) Brussels, Copenhagen, Madrid, Paris”….. However my actual local timezone is (UTC -08:00) Pacific Time (US & Canada). I get very large latency spikes and the Shadow Speedtest says that my current location is not optimal for the Paris data center. So I wonder why my Shadow Boost was connected to Paris when I chose Oregon and US as my location.
Shield TV Pro / 4k / Shadow Ultra
So overall I'm very happy with my shadow service. I know the windows client gets a lot more love then the android client. I was wondering if anyone was having the same issue as me. I have a shield tv pro. I'm running the latest beta client which fixed the resolution changing bug for me. And running shadow ultra. So 1080p everything runs buttery smooth. When I go 4k/60hz with this setup there seems to be both some mouse input lag / skipping as well as visual lag / skipping. I mainly play world of tanks, but notice it in other games as well. I'm running at 70mbps and my latency is very low so I don't think it's an internet connection issue. Is anyone else experiencing this on their Shield device running 4k?
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