Video, Audio, Start Issues and much more. The community is here to help!
- 1,882 Topics
- 5,573 Replies
Nimbus+ on Apple TV
Hi everybody, I have just gotten my new Apple TV 4K and was also planning to use it to play games on my Shadow.While my Nimbus+ is recognised by the Apple TV (I can control TV OS using it), it is not paired in the Shadow app. Is there any extra steps I can do to ensure that I can use my Nimbus Controller to play games via the Apple TV? Thanks a lot!
Android App issue: Controller input not being sent to the Shadow PC
Hello, I'm running into an issue while using the Shadow app on Android, and I'm having trouble finding the culprit. Not sure if it's an issue with my setup or something to do with Shadow software. When trying to use a game controller with my Shadow PC, I still get the text pop-up that states that the controller is identified and connected, and I even see the controller appear normally in the Windows settings on the Shadow PC. However, the input from the controller isn't being passed on to my Shadow PC, and is instead affecting the Android UI. Primarily, the A button will open the Quick Menu from the Shadow app, and the B button will navigate me away from streaming and back to the main Shadow app menu. This effectively means I haven't been able to play any games on my Shadow PC from the Android app while utilizing a game controller. I've experienced this issue while using any of the controllers that I have available to me, including two different USB Xbox controllers, an 8Bitdo blueto
Stability using Stadia
I have been playing several games through Stadia on my Shadow Server for several month now. Today I logged in to try one out and Stadia won’t launch games saying there is a connection stability issue. I ran all of the Windows updates etc and clearly there is a solid connection. Anyone have any ideas as to what may have happened or how to fix the issue?
Can't connect to Rockstar Social Club
I’ve just received my Shadow VM and am excited to give it a try. However, the game I’m currently playing (RDR2) requires me to install and login to Rockstar Social Club, which I am unable to do. First, when attempting to download the launcher off their site, the download eventually times out. When performing the same steps on my local pc, the download begins instantly. I tried to work around this by getting the installer package off of another website. This let me install the exe, but when attempting to connect it also times out. Concurrent testing of this on my local machine also showed no issues. It looks like they are blocking Shadow, or vice versa, from their services. Can anyone assist me with this? By contrast, Steam works just fine. +++ Application type (Windows) Shadow Client Version (Official) Local device CPU: Intel Skylake i7 Local device GPU: GTX 970 Datacenter location: NY Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY): Gi
Why is my Shadow Boost in the wrong datacenter region?
My Shadow PC is in the wrong region. The timezone shown on the Shadow Vm has an 8 hour difference to my local timezone. I checked the Win 10 timezone settings and it says “(UTC +01:00) Brussels, Copenhagen, Madrid, Paris”….. However my actual local timezone is (UTC -08:00) Pacific Time (US & Canada). I get very large latency spikes and the Shadow Speedtest says that my current location is not optimal for the Paris data center. So I wonder why my Shadow Boost was connected to Paris when I chose Oregon and US as my location.
Low speeds on Shadow
Hello! I’ve been using shadow since around september now i believe. and its been great! a fair performance, and i have only ever encountered 1 downtime if i remember correctly.However, lately, or rather since a bit before christmas i think. i noticed that the connection performance dropped somewhat. i have always been able to easily stay at 65-70mbit max rate. but ever since then, it never goes above 50-60. and if i dont cap the rate to like 40-45 it gets really, really crappy. stutters, higher input lag and just a pain to play! I have checked every single connection in between my computer and the server. everything is able to pull the weight, and all tests between my computer and the server shows a good 250+ connection with 20ms. and still i cant let the connection go uncapped. to me i just feel like it’s a strangle on my device that isn’t mentioned anywhere. and its really frustrating, because if this is the best that you can offer. then i feel like i might aswell change to a more st
Using Shadow between different states
I purchased my shadow late January and unfortunately won't be getting activated for another month sadly, I'm wondering if I will be able to use my shadow in both Georgia in Texas as they are both run by the Texas server and I do tend to travel back and forth between the two, really exited for my shadow and hoping they can speed up activation time it would be really cool if I can use in both states but I am unsure?
My webcam won't show up in usb peripherals
So I just got a new webcamand it works on my laptop normallybut when i try to use it on shadow it doesn’t show upalso the microphone from the webcam shows up but not the webcamI’ve already tried reinstalling the usb drivers, restarting shadow, and restarting my computeris there anything I can do to make my webcam show up in usb peripherals????
Playstation DualSense Controller (PS5) - Not detected
Hey guys, I’m kinda new here and this is my first topic. So please forgive me if i’m doing this the wrong way.Anyway, I bought the M1 MacBook Pro and with it the PS5 Controller. At first I was able to see the controller in the Shadow Dashboard, but I wasn’t able to play with it. After restarting Shadow and reconnecting my controller, my system wasn’t able to detect it. Even though it’s connected to bluetooth. I’ve been trying to use the USB-C cable to connect it, but unfortunately it didn’t work. I was super excited to finally use my new stuff.. Please help me out!
Extra storage won't allow me to download more steam games
My shadow boost came with 256G of space. I have ONE steam game loaded on my system and thats all I can install. Therefore, I purchases an additional 512 thinking that would solve the issue. It did not. When I try to install it won’t allow me to install the steam library in the additional storage. Essentially it has wasted my money. I’ve spent countless hours trying to enjoy this shadow setup that a friend told me about but this has been nothing but a headache. I simply want this to operate in a user friendly way. I don’t want to constantly have to fight for hours to try to play a game. Does anyone have any solutions for this because this will be my last attempt before canceling and uninstall?
Anyone else been having issues with Shadow lately?
Not sure if it’s just me but I’ve had trouble trying to boot up Shadow, as it’s always in a loop unless I shut it down and wait 15-30 minutes, and that’s a real pain in the rear. Also had terrible latency issues whenever I start up a game ( going from 20 mbs to 3000) and whenever I’m not starting up a game, my latency is still terrible. I’ve had Shadow for a couple months now and it’s been running great up until these 2 issues came around literally only a couple days ago.
Remapping Shadow Hotkeys?
Hey there ;) Is there any way to remap the hotkeys for the quick menu or the mouse lock?I'm playing a game where I have to lock or unlock the mouse quite often.Therefore it would be useful to e.g. map the mouse locking to the mouse wheel.Using a third party app hasn't worked up to now (Tried AutoHotkey and Key Remapper) Anyone who's been successful? Cheers!
Error code R-0x4
My system is Windows 10.I have hired Shadow and I only have 2 days with the service and I already have problems logging in, I have un-installed the application and deleted what was shadow on my computer, I have installed the application again but I have the same error.How can I solve this and if someone else has had these problems, how have they solved it?Thank you.
Is anyone else having performance issues today? Peak times?
I played late into the night last and barely had any issues at all. Got up and had my coffee and jumped on at about 11 AM Central and been trying to play off and on till now at 4PM central and I’ve had lag issues all day. Granted, I’m playing Skyrim VR using Virtual Desktop, but yesterday was mostly fine. SO I’m guessing that I’m trying to play during my data center’s peak time and am seeing a performance hit from it. I did a speed test on my Oculus Quest and I’m pulling down over 100 Mbps and the shadow is uploading over 100 so I think it has to be performance issues from so many users on at the moment. Anyway, if someone can give me some advice on how to fix it, it would be much obliged. My activation was yesterday so I hope this isn’t the norm. :/
Already have an account? Login
Social LoginLogin with OpenIdConnect
Login to the community
Social LoginLogin with OpenIdConnect
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.