Video, Audio, Start Issues and much more. The community is here to help!
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Hi everybody, All my games work great with Shadow.tech. Only probablem game is Starcraft 2. At 4k resolution, the game locks up and shadow app keeps retrying to set the resolution. If I set the Shadow app to 1920x1080 then Starcraft 2 works just fine. I can’t have the shadow app and windows at 4k and then have the game play at 1920x1080. I must have the shadow app at 1920x1080 and then the game will play and show a max resolution of 1920x1080. It’s not a really big deal, but all the rest of my games I play at 4k. Does anybody have any ideas of what I’m doing wrong? All the best!
Hello, I appear to be having issues when logging onto my shadow as the blue windows “Choose your keyboard load out” screen appears. Please see the attached image. Anyone have any ideas how to fix this issue? Any help will be greatly appreciated. Had the shadow service for about 2 weeks and am loving it. :)
So my Shadow was activated. I updated drivers, downloaded steam, oculus, and virtual desktop. I get connected (5 Ghz Wifi6 Comcast 1 Gig Down 40 Mbps Up) and while in 2D I have no issues with my 50 to 70 ms. As soon as I launch a title it’s unplayable. I’ve watched a ton of content and read a lot on it. Tinkered with all my of settings (to the best of my knowledge). At one point it looked like I had it nailed (Vader Immortal was running great). As soon as I tried anything else it was back to horrible. I’ve since been unable to replicate those ideal condtions.
Before I dive into this please can you let your guys know that the discord invite in the welcome emails is dead, also on the Ubuntu app the instructions for sending Shadow logs are incorrect (or I am an idiot and can’t find the send logs button)I’ve finally got around to setting up my shadow, I am a linux user and have completed installing the pre-requisites but when I hit the ‘Start Now’ button the app appears to very briefly (less than a second) launch the streaming window and then it immediately closes and shows the following error: As I mentioned above I can’t see a way to dump logs from the linux app (also Linux isn’t an option on the support ticket form!). My Neofetch as follows: Any advice you guys can offer would be awesome. Thanks!
I have recently been having an issue using my USB microphone with my shadow. I have a blue snowball and up until about a month ago it was fine but recently it wont work. I have enabled USB devices to be forwarded and it does get recognised but for some reason it doesnt work properly. The mic will not register anything. I have tried it on my actual pc and its fine. I used Audacity to test it and its as if the mic is lagging behind or something.
Ubuntu client not working, debug stats didn't work, help pleaseI installed libva-glx2Im on Ubuntu 20.04.1 LTSit works on my phone, but that is not useful for what I need to doLatest freshly downloaded version of the Shadow clientI'm running on Intel integrated graphics I've already been walked through the debugging steps by customer support.Using the Ubuntu client, I can login and it says my shadow is ready. I click to start it and it starts like something is beginning it acts like a connecting the screen door sizes for half a second and then it fails with the code L-100 I've tried restarting it, resetting my shout-out to factory defaults, resetting my entire Network and local system, I tried running the following command echo $'\n'"export LIBVA_DRIVER_NAME=i965" >> ~/.profile I tried running the client with the following argument./Shadow.AppImage --no-sandbox I tried setting the settings so that the preference is for stability, I tried dropping down the bitrate, absolute
When playing VR (pokerstars) with Virtual Desktop on my Oculus Quest 2, the shadows seems to time out after some time. The game locks up, but audio chat remains working. If I pull off my headset, or return to the VD environment, I can see the shadow inactivity warning, and the pokerstars window with (not responding) on the title bar. seems like I can manage to keep the shadow from shutting down, but the game is unrecoverable. If I try to use the “enter VR” button on VD, I get an error. My workaround is to keep the mouse of the PC I stated shadow on nearby, and move it once in a while, but if I forget, i get locked up. Any advice? I was going to try an auto mouse mover, but then saw they are forbidden.
Application type: WindowsShadow Client Version: Affects Official and BetaLocal device CPU: Intel PentiumLocal device GPU: Intel UHD Graphics 610 (Integrated)Datacenter location: CaliforniaConnection speed: 40Mbps, 40ms pingDate when problem appeared: Nov 10 (Same day dynamic bitrate appeared)Description of Issue:This is almost more of a bug report? I’ve managed to narrow down what triggers the issue.When the internet connection is lost, Shadow freezes. This happens on both the Beta launcher and the Stable launcher. The menu can still be opened, but most of the buttons aren’t functional. The issue persists even after the internet connection returns i.e. Shadow remains frozen. If the stream is exited, the launcher will not automatically open (as it should) nor can the launcher be opened via a desktop icon, start menu, etc.The only way I’ve found to resolve this issue is to either restart my computer or open the task manager and kill shadow.Steps to ReproducePlug in an ethernet cable Star
Hi!I live in Panamá and wanted to try Shadow. As there’s no server here I’m connecting to the California one. My latency is 150+. I have a good internet connection here (fast.com says 80Mbps and 12ms latency), and when I did a test to different states it seems that I would have better latency with the ones on the East Coast. Is there any way to test every Shadow location in the US, and if I found a better one, would it be possible to change from CA to another? Even If I have to wait the queue again.
+++ Application type: Linux Shadow Client Version: Official Local device CPU: AMD FX(tm)-6300 Six-Core Processor Local device GPU: NVidia 1650 Super Datacenter location: CA Connection speed: 50Mbps Description of issue: If the mouse is locked, the mouse jitters wildly when moving the mouse. Example:https://photos.app.goo.gl/UqE2aXdB2nPtknRe7
Good morning all I post a lot but so new to all of this. Right now i play on a apple 4k tv box right now but still not sure if its doing a good job. The reason i say that is all my games no matter what settings i have on i get this crazy stutter looking left to right. I have done everything for settings to the point i turn call of duty cold war down to 720p all on low settings but i still get it. So i jump on my wife labtop its doing it still but so little its crazy hard to see that stutter. So is this a apple tv issue if so should i switch over to the shield?. Hope you all can help me out on this. Note its not internet i had 150 download so that is good.
Ok so i been playing cod cold war on my shadow boost. But for some reason no matter what settings i use i see a lot of sturtting looking left to right also a lot of slow downs. Now is this due to the cpu or something is why i see this. My fps is always good over 60 good internet. I also see this in battlefield 5 to the point i can not play the game at all 1080 p or in 2k. I just hope if i get the chance to upgrade to the 2080 one or higher that will fix this. At this point not sure how long i will keep playing on here if all games are going to run like this. Any help would be amazing still new to pc gaming so been trying to learn how to fix settings but at this point i have turn everything on low at 1080p i still get it. Note i have played some old fps games with zero issue.
Hello,I allow myself to post here to share my concerns.This morning, I launched my shadow but it did not launch, it remains stuck in step “2.Starting Shadow” and then goes back to the initial plan “Shadow is off”.I already tried everything, re-install the application, checked my subscription, client version, login, install my drivers, enabled my gc.But still no launch of Shadow, which is why I turn to you for help on a possible solution.Cordially.
OS: Windows 10 Processor: i7-7600HQ Memory: 16GB GPU 0: Intel HD Graphics 530 GPU 1: GeForce GTX 960M Device: Dell xps 15 9550 Whenever I attempt to put my shadow into full-screen the screen is black with a flashing cursor. I can’t seem to resolve this with restarts, windows updates or Shadow uninstall/reinstall. I have no idea how I can solve this.
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