Video, Audio, Start Issues and much more. The community is here to help!
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Hey there!A question similar to mine has already been posted, however, I couldn’t seem to locate a resolution to my issue in that thread.After running an online speed test a few times on my local machine, I’m averaging around 30ms of latency. Concurrently, however, the Quick Menu usage stats on my Shadow machine shows that my latency is hovering between 65-70ms. I also made sure when running the speedtest on my local machine that I selected a Dallas-based server (I’m located in Houston, and am using Shadow’s Dallas data center). I also checked task manager on my local machine and ensured that there are no other programs using bandwidth besides the Shadow application.I can understand a few milliseconds of discrepancy here, but I’m lost as to where this extra 35-40ms is coming from. My assumption is that the routing may be taking a longer pathway than speedtest.net, but I’m not 100% sure how to test for this.I’ll attach screenshots of both my local speedtest, and the Shadow usage stats.
ROBLOX not loading thumbnail images or friend images.
Hello, Shadow forums! I've come to ask a simple question, and it's the topic of this very post. On ROBLOX today I have noticed that the images that are associated with games, along with my friends who I'd normally see, are not loading at all. This issue is only happening on Shadow, and it happens on every browser that I've tried from Chrome, to Edge, to Firefox. This is a very annoying issue as it doesn't allow me to see anything about the game really, only the name and the description. I am wondering if anyone else here has had this issue or is currently dealing with this issue. Below is a showing of the issue. What it looks like on ShadowWhat it looks like on my local machine.
Can't login to Windows with Shadow on my iPhone
Hi. I just installed the Shadow app on my iPhone. After starting the launcher, I tried to log into windows with my PIN but the virtual keyboard doesn’t show up when I use the cursor to click in the text box to enter the PIN. Is there a solution for this issue? The image below is just an illustration that I found online. I didn’t bother to take a screenshot on my iPhone. Sorry. : P
What DC / network is Paris using?
Hi guys, Does somebody have an ip of a Shadow in the Paris DC? I know they work with OVH, are all the Boost configurations located in one of the OVH datacenters in Paris? Im from the Netherlands but the Amsterdam DC is full until end of the year and want to try some traceroutes to the Paris IP. ThanksTim
Update Feb 2021 - Mic input android fails
<Edit of question - found fix>Solution to two issues still existing in the android app with mic forwarding.A) users experience sound working but mic not workingB) users experience mic working but with a 5-10 second delay on input. <First enable mic in app of course :))Fix for me:1) rightclick sounds (taskbar) )))2) click recording3) rightclick Externtal mic headphone > Select: Configure Speech recognition4) Go to: Advanced speech options (left side)5) Click advanced at the bottom.6) Select: Use this audio device (Don't select preferred device)7) Select: configure microphone. Run test.8) Restart Shadow.Now it should work on Teamspeak, Discord. Try it out. Hopefully it works for you.Cheers.Paco
Unable to login shadow pc
After login start I only receive V100 and L108 responses. Down and up at home network are perfect. Since the support doesnt reply I am here with a useless and very expensive shadow system that does f all. Any tricks from the community to get this started?(Yes. I did restart routers, logins etc)Kind regards,P
mouse not woring cannot access games or applicatons
For repast two weeks my mouse has been not working very well. Every time I log in now it takes up to 20 minutes to make my mouse to work normal. Driving me up the wall I have the fastest internet you can buy from Comcast, Top of the line ASUS router. Please HELP!!!
no internet on Shadow
Hey everyone, my first post here. I log in on Shadow and when I am on it, it says I have no internet. In the settings although it says there is a connection and my proxy is (still) off.(I read somewhere on Reddit that this could be the cause)Can someone help me with this? It is pretty frustrating that 5min ago I was online and now it is not working and nowhere can I see, why.Is their internet down?
Is there any way to know which state is best for me?
Hi!I live in Panamá and wanted to try Shadow. As there’s no server here I’m connecting to the California one. My latency is 150+. I have a good internet connection here (fast.com says 80Mbps and 12ms latency), and when I did a test to different states it seems that I would have better latency with the ones on the East Coast. Is there any way to test every Shadow location in the US, and if I found a better one, would it be possible to change from CA to another? Even If I have to wait the queue again.
Send in a help request about the performance of my shadow going down the drain. I got a reply promptly asking me to run some test. I did those, and then nothing. Not further updates from their side for two days. Is this normal?My Shadow's performance remains poor, internet connection is crap.
Is Stardock's WindowBlinds and Start10 allowed?
I currently use WindowBlinds and Start10 on my local PC and I am wondering if it’s ok to use them on my Shadow. I can make do without them but I find them aesthetically pleasing. I am unsure how they do what they do and don’t want to put my account at risk by inadvertently violating the terms of service. Does anyone know if it’s ok to use those programs? Thanks in advance!
USB Forwarding not working on my shadow pc for some reason
Hi. I have been trying to connect my USB flash drive (NTFS format) to my Shadow PC running on my Mac (Monterey 12.4). However, after I clicked on the Shadow icon on the top, I could not put a checkmark in the checkbox next to the name of my flash drive in “USB Forwarding". Is there a solution for this issue? Please see the link below for a screen recording of the issue. Thanks everyone! https://youtu.be/pSXkF-d2a60
Shadow crashes/freezes after playing for a short time, then disappears sometimes when I back out to try to go back into it. Any ideas on how to fix?
Hi, sometimes after playing for awhile, shadow will freeze/crash midgame, doesn't matter which, and I have to exit shadow then go back into it. Its becoming more frequent that shadow just disappears and I cant reopen it for awhile or I restart my laptop. Like, the application itself wont let me reopen it no matter how many times i try to open it. I am not running the beta version as I had more stability with the regular shadow. I had been using the beta prior for a little while then went back to the regular one.
manette bluetooth xbox one S
Bonjour. Il y'a plusieurs mois de cela j'avait un compte shadow. J'avais un soucis par rapport a la connexion bluetooth de ma manette sur mon téléphone. Effectivement le bluetooth pompait ma connexion internetdinternet 200 mb au point que les jeux était injouable. Le soucis a t'il été réglé ? J'ai re précommandé un compte qui devrait malheureusement arriver que en novembre (serveur Paris). Merci bien.
Shadow Client Won't Start on Windows 10
Application type: Windows 10 64 bit (tried 32 bit as well) Shadow Client Version: Official Local device CPU: i7-6700HQ Local device GPU: Nvidia 950M + Intel HD 530 Datacenter location : California Connection speed : N/A Description of issue: I have downloaded and installed the Windows shadow client. However, the installation prompt finishes and exits itself without any popup, and the shortcut created on desktop along with the start menu option does not work. Clicking it results in nothing running.
Anyone else been having issues with Shadow lately?
Not sure if it’s just me but I’ve had trouble trying to boot up Shadow, as it’s always in a loop unless I shut it down and wait 15-30 minutes, and that’s a real pain in the rear. Also had terrible latency issues whenever I start up a game ( going from 20 mbs to 3000) and whenever I’m not starting up a game, my latency is still terrible. I’ve had Shadow for a couple months now and it’s been running great up until these 2 issues came around literally only a couple days ago.
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