Video, Audio, Start Issues and much more. The community is here to help!
- 1,935 Topics
- 5,663 Replies
Low End Configuration Setting
So I’ve been having this issue with Shadow on one of my PC’s. It’s only been the case since the latest Shadow update, dated 08-Jul-2020. The video while doing anything (games or even just watching a video) tends to now skip or surge, it’s like there’s missing frames or something. The audio is unaffected. It only happens on my mini PC that I have connected to my TV in the living room. No other device has this issue, so I know it's the device itself. What has corrected the issue for me is enabling low end configuration on the launcher. Problem is gone when it’s enabled. All this is fine, but my question is what changed? Why all of a sudden do I need to use this setting whereas in the past I didn't. Again, I don't mind, the setting works but still…. Did the latest update add new features on the app that the mini PC can no longer handle?
Shadow stuck on Startup
Application type - Windows 10 Shadow Client Version - Official Local device CPU - 2.2 GHz Intel Core i7 Local device GPU - Radeon Pro 555X 4 GB, Intel UHD Graphics 630 1536 MB Datacenter location - Chicago Connection speed - 400 mbps Description of issue - My shadow won’t boot up. Stuck on loading. Been using all day not sure why it won’t work now? Just started happening. I do not use VPN or anything, it usually works.
Shadow is Off, Start Again
I recently upgrade to Shadow Infinite earlier today and was really enjoying it once it was ready. However right now I cannot access Shadow for some weird reason and I am stuck on “Connecting to Shadow” and the main dashboard says “Shadow is off, Start Again”. I’ve tried running as admin but it is still stuck. I don’t know if servers are down or something is up but I just want to know what’s the problem and if anyone else is experiencing the same problem.
Macbook Keyboard on Shadow
Hey guys,maybe u can help me because I’m waiting for my shadow but want to know something in advance.If I use Shadow on my MacBook and use an USB Keyboard for windows, will it work on the shadow like a regular windows keyboard or will it work like a keyboard for Mac? Hope u understand what I mean 😅Thanks in advance!
Mouse skipping in shadow running on MBP (touchpad input works fine!)
Hi guys, I have this weird issue with my shadow where the mouse input has a weird skipping effect both in and out of a game. I’m running shadow on my MacBook Pro (2015 model). I have gigabit internet and have solid connectivity to the data center (680mbps average with 14ms latency). I’m confident it’s not a latency issue as when I try my trackpad, everything moves very smoothly and consistently. The weird part is that when I’m using the mouse outside of Shadow on my Mac, it works just fine. Wondering what I can do here because it’s impossible to enjoy a game with this annoying mouse skipping. Application type (Windows/Mac/Mobile/etc.) Mac Shadow Client Version (Official/Beta/Alpha) official Local device CPU i5 Local device GPU integrated with CPU Datacenter location (check status.shadow.tech) Chicago Connection speed (Datacenter speed tests EU: Paris | AMS or US: CA | TX |CH | NY) 680mbps Description of issue: mouse skipping only inside shadow client and only when using U
Is anybody else having issues with connectivity to Texas DC? Getting screen freezes for about 5 seconds every 15-30 seconds. Having no trouble with any other services so I don't think it's my connection. Been flawless till this morning. It has been a little weird since upgrading to Infinite but nothing too serious until now.
trying to run medal of honor. It is looking for an attached headset but i am using virtual desktop. is there a way to bypass the prompt
trying to run medal of honor. It is looking for an attached headset but i am using virtual desktop. is there a way to bypass the prompt . my usb does not recognize the usb when i plug it into a usb port
Mouse don't move on Mac because of the border issue
I recently found one issue related to the cursor/mouse capture in the Mac shadow client. When I am playing the game, I found sometimes when I am holding the left key on the mouse, I can not move at all and even can’t press keys on the keyboard. And the reason I found on my several Macs is, in the cursor locked mode, when my cursor is touching the window borader (even in the full screen mode), the cursor will naturally change to the resizing mouse, and if I press, hold the left click right now and then move, whole keys will be stuck and cannot move. I tried to contact the support team, but they said they don’t have such issue. So I post here to see whether you guys met the same issue and have any solutions. (Have tried disable the trackpad, enable AEserver, they both don’t work)
Shadow Internet Much slower than usual, causing lag
i just logged back into shadow after about 2 hours. to notice that when I went into a game, it was lagging. not studdering lag, but actual lag. i thought it might've been my laptop, but when I did a speed check on the actual shadow pc. it read 130MB Per Second. which is way lower than then 1GB that that usually have. i am on the texas datacenter, can someone help me
Need Help getting ReWASD to work with Shadow Virtual Controller (IOS)
Good morning! I'm having issues with ReWASD on my shadow PC I use on my Ipad. I'm using the actual virtual controller on Shadow, not a physical one. I installed everything and created a config (specifically Dual Universe), but the game won't recognize the inputs.I haven't tried other games yet, but can anyone share their experiences or guides on how to make this work? Thank you in advance.
Tip: Pair 8Bitdo SN30 Pro Controller in XInput Mode to Avoid Lag
After trying Shadow for the first time on macOS with my Bluetooth 8Bitdo SN30 Pro controller, I noticed massive input lag in games in any mode other than XInput mode. Be sure to start the controller by holding X+start for a second or two to have it pair in this way. You will also be able to avoid XInput translation in Shadow settings. Overall this eliminates ~400-500ms of lag.
Got charged twice on my debit card
try to open an account. I used my main email to register but card got declined. Then I used my second Email to register it worked but I ended up being charged twice. first time is 9.99 USD due to I was register my main email account, I used a promo code. so it only charged me for 9.99 but It still says declined on the web page. second time was due to my successful register so thats fine.
X-Box Home Button Not Working
The X-Box controller does not work with the Shadow iOS. It does work when I am using Steam Link however. So I know this is a problem with Shadow. Is this a known error? I’ve mentioned this to Shadow support but no word from them.Is there a community work around until Shadow gets this fixed?
Persistent V-100 error
I have trouble starting my Shadow whenever I use my normal internet connection. My connection is fine but I keep getting this error… unless if I use a VPN located in Georgia or Alabama because I live in Northwestern Florida.I tried all the solutions and the error almost always comes back after whenever I turn off my computer or set it to sleep mode. I haven’t found any other solution unless if I connect via VPN. i hope I didn’t have to use a VPN but I almost always have more latency and constant lag and stuttering unless if I use one to connect to Shadow.
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